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Retention Advisor

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Independent Educational Consultants Association
Full Time position
Listed on 2026-07-06
Job specializations:
  • Education / Teaching
    Academic Advising & Student Services
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below

Academic Advising and Student Engagement (50%)

  • Meet with each advisee three times per semester (averaging one meeting per month), providing guidance on course selection, academic resources, and overall degree planning.
  • Maintain accurate and timely records of advising sessions using EAB Navigate
    360, tracking student progress and providing consistent support.
  • Ensure students are on track with core curriculum, general education, and major‑specific degree pathways to support academic success and timely graduation.
  • Advise students on registration, course load, and academic policies, helping them navigate academic challenges and ensuring they understand university requirements.
Student Success Strategies and Retention (25%)
  • Identify at‑risk students and implement targeted success plans or interventions, including outreach for Drop List issues, academic performance concerns, or financial clearance processes.
  • Use data analytics to identify trends in student performance, implementing proactive strategies to improve retention and persistence.
  • Participate in outreach campaigns designed to engage students and address specific academic barriers.
Collaboration and Communication (10%)
  • Maintain professional, timely communication with students, parents, faculty, and university staff, ensuring students are aware of deadlines, policy changes, and academic requirements.
  • Collaborate with academic departments and other student success teams to ensure accurate dissemination of curriculum changes, academic policies, and student progression requirements.
  • Provide regular feedback and updates to academic leadership and team members regarding student needs, academic issues, and retention progress.
Support of Institutional Programs (10%)
  • Assist with Bear Necessities New Student Orientation and other onboarding initiatives, providing students with the information and guidance necessary for a smooth transition to university life.
  • Participate in freshmen orientation courses and other student engagement programs designed to enhance the university experience for first‑year students.
  • Ensure students are compliant with financial clearance and other administrative requirements that could impede academic progress.
Information Dissemination (5%)
  • Ensure clear communication regarding curriculum and policy changes, making sure students and other stakeholders are aware of updates that could affect academic performance progression.
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