Learning & Dev Assoc

Learning & Dev Assoc

Our client, a health insurance company, is looking for a Learning & Dev Assoc for their Baltimore, MD/ Hybrid location.

• 40% Facilitates both virtual instructor-led & instructor-led training that reflect adult learning ideas to build capabilities and drive behavioral change and engage learners.
• 35% Utilizes business trends and post-learning evaluation to improve training content and delivery.
• 20% Contributes to the development and maintenance of training materials.
• 5% Partners with coordinators to maintain scheduling of training courses.

• Bachelor's Degree
• 2 years Experience delivering various training, teaching or adult learning modules to large audiences.
• In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
• Knowledge,
  
  Skills and Abilities
  
  (KSAs)
• Knowledge of adult learning delivery methods and principles., Proficient
• Knowledge and understanding of learning management systems (LMS)., Proficient
• Ability to troubleshoot and use video editing software., Proficient
• Proficient in Microsoft Office applications., Proficient
• Ability to conduct thorough research to uncover insights., Proficient
• Ability to analyze, organize and prioritize work while meeting multiple deadlines., Proficient
• Skill in talking to others to convey information effectively., Proficient
• Ability to maintain effective interpersonal relationships., Proficient
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on client programs.
• Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
• Mandatory skills:
• Experience delivering instructor-led (ILT) and virtual training
• Experience supporting class facilitation with FTE as lead
• Ensure consistent learner experience

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities