Director of Child Care Health and Safety; Program Manager Senior II

Introduction

The Maryland State Department of Education is dedicated to supporting a world‑class educational system that prepares all students for college and career success in the 21st century. With excellent stewardship from our divisions, we oversee State and federal programs that support the needs of a diverse population – students, teachers, principals, and other educators throughout Maryland.

• State Salary Grade 24
• Salary Range: $113,157 - $178,453
• * State Salary Guidelines may apply for current State employees.

Nancy S. Grasmick Education Building
200 West Baltimore Street
Baltimore, MD 21201

This position provides statewide leadership, regulatory oversight, and expert guidance to ensure that all Maryland children—birth through age five, and school‑age children through 13—have access to safe, healthy, and high‑quality early childhood and school‑age programs. Reporting to the Executive Director for Child Care Operations, the Director leads Maryland’s child care licensing system, including standards development, investigations, monitoring, enforcement, technical assistance, and operational quality assurance for public, private, and in‑home child care programs and nursery schools.

Additionally, this position is responsible for leading the ongoing review and modernization of Maryland’s child care licensing regulatory (COMAR) framework and efforts to improve the efficiency of Maryland’s child care licensing system, using continuous quality improvement approaches. This position also ensures alignment of child care licensing functions across Maryland’s early childhood mixed delivery system, including aligning with the Child Care Scholarship (CCS) program.

Directs, manages, and oversees Maryland’s Child Care Licensing System, Regulatory Compliance, and Licensing System Modernization. Provides strategic leadership and statewide oversight for all licensing functions to ensure compliance with COMAR, state/federal law, and MSDE’s strategic plan, and leads statewide implementation of recommendations emerging from implementation of HB 477, including improvements to transparency, workflow modernization, and customer service standards. Directs modernization of licensing regulations to ensure clarity, equity, legal soundness, and alignment with national licensing best practices (e.g., health and safety standards, differential monitoring, enhanced transparency) and ensures statewide consistency in interpreting and applying COMAR and state policy by establishing SOPs, clear expectations, correcting legacy inconsistencies, and implementing continuous quality‑improvement mechanisms.

Develops and directs statewide monitoring, investigation, and enforcement protocols, ensuring all regional offices apply standards consistently and maintain timely, complete documentation. Ensures regional offices provide supportive, solutions‑oriented technical assistance that strengthens program quality and promotes safe, healthy learning environments. Oversees coordination with health, safety, and investigative partners (Health, Fire Marshal, CPS, DSS, law enforcement, local government) to ensure consistent child safety protocols and aligned responses to incidents.

Supervises 10‑15 regional managers and central office leadership, ensuring alignment with MSDE expectations, consistent statewide interpretation and implementation of licensing regulations and procedures, and supervises the Criminal Background Check (CBC) Unit ensuring consistent workflow, adherence to statutory requirements, and staff training on criminal history record check processes. Oversees resolution of complex provider, family, and stakeholder complaints that impact child safety, regulatory interpretation, or MSDE reputation and ensures consistent, transparent address of provider complaints, appeals, and disputes in accordance with law and policy.

Responds to high‑level inquiries from MSDE leadership, the State Superintendent, State Board of Education, Governor’s Office, legislators, and external entities and prepares reports, legislative analyses, and updates. Represents MSDE on work groups, committees, councils, hearings,…