Library Technician II,Technical Services Job Baltimore area,Maryland USA,Education / Teaching

Class Description

The purpose of this class is to facilitate borrowing, returning and reserving library materials for library customers, including faculty, staff, students and other library systems within Maryland,as well as support customer usage of library spaces and resources.

Minimum Requirements

High School diploma/GED and three years’ experience working in alibrary, or Associate’s Degree and one year of experience workingin a library. Associate’s Degree in Library and Information Technology preferred. One year experience working with computers and Microsoft Office software and applications required. Experience with learning management software and library services platforms such as Sierra and Spring Share are preferred. One year of customer service experience is preferred.

Class

Specific Essential Duties

Assist library customers by reserving, checking-in,checking-out and renewing library materials.

Answer general questions and provide information on library policies, procedures and programs; refer customers needing additional research assistance to librarians.

Assist library customers with operating library computers,photocopiers, printers, scanners and other equipment provided forpublic use, including troubleshooting and working with college ITSand vendors to resolve issues.

Process and maintain library materials with attention todetail, accuracy, and in accordance with standard procedures. Ship,route, and move library materials.

Provide guidance to part-time associates and student workers.

Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties as assigned.

Position Specific Essential Duties

Manage records in the circulation, cataloging, and acquisitions module of the integrated library system.

Provide courteous, hands-on customer service to students needing assistance with educational learning technology, such asMyCCBC applications, Microsoft Office, other software used for completing schoolwork and accessing the college network.

Participate in print collection maintenance, such as inventory,shelf-reading, donation processing, and shifting.

Responsible for opening and closing the library as required and keeping the public service desk area neat and organized.

Contribute to creating and maintaining a quality academic library atmosphere that is welcoming, organized, well-kept, safeand most of all conducive to learning.

Support user experience and accessibility work for library resources and programs.

Support the continuous functioning of the library’s technology assets, including websites, software, and hardware resources.

CCBC Full Time Benefits At A Glance

BENEFIT
SUMMARY Health and Medical
- CIGNA
- Cigna Open Access Plus (OAP)
- Cigna Open Access Plus In Network (OAPIN)
- Kaiser
Prescription Drug Benefits:
- For CIGNA Plans - included in Cigna Plan Medical Premiums
- Kaiser - included in Kaiser Medical Premium
Mental Health
Emotional, drug/alcohol abuse treatment, both inpatient and outpatient, provided when pre-approved. Premium included in medical care plan.
Dental Benefits
- Care First Blue Cross/Blue Shield Regional Traditional
- Care First Blue Cross/Blue Shield Regional Preferred
Vision Benefits
- NVA
Flexible Spending Accounts
- Benefit Strategies Health Spending Account $2,600
- Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000
Financial Term Life Insurance:
Met Life
- Employee Basic Life Insurance is 1 times your salary with aminimum of $50,000 (90/10)
- Employee Supplemental Life Insurance is available in multiples of $10,000 with a maximum of $200,000. Supplemental Term Life Insurance is available for spouse (increments of $10,000 to amaximum of 50% of employee combined basic and supplemental amount) and dependents ($10,000). Supplemental Term Life Insurance is 100% employee paid.
Permanent Whole Life Insurance:
Unum
- Permanent Whole Life Insurance with Optional Long Term Carerider available through Unum. Available to full-time employees,part-time associates, and adjunct faculty.
- Spouse and dependent coverage available. Permanent Whole Life Insurance accrues cash value, premiums will not increase, and coverage will not decrease. Permanent Whole Life Insurance is…

Library Technician II, Technical Services