Director, Student Success Center

The University of Maryland, Baltimore (UMB) Office of Student Success, Leadership, and Engagement within the Division of Student Affairs has an exciting opportunity for a Director, Student Success Center (Community Program Director).

The Office of Student Success, Leadership, and Engagement (SSLE) provides programs, initiatives, and services that contribute to the comprehensive experiences of UMB students, as well as the university community which includes faculty, staff, alumni, and neighbors. SSLE supports all students and University-wide student organizations through interprofessional leadership and learning opportunities, assists students experiencing food insecurity, connects students to civic and community engagement experiences, provides students with opportunities to build and sustain community, and offers initiatives to students designed to develop skills towards professional practices that support positive outcomes for students.

This position will be an active collaborator with colleagues in the Division of Student Affairs and across the university. The Director, Student Success Center will report to the Assistant Vice President of Student Success, Leadership, and Engagement.

The Director, Student Success Center will contribute to the academic, personal, and professional success of UMB students through management of the Student Success Center portfolio which includes programming and services for the Student Success Center, the UMB Pantry, and community building initiatives. The selected candidate will provide robust programming; management of grants and funding opportunities from application through implementation; strategic direction and oversight of the Student Success Center portfolio;

and supervision, mentorship, and coordination of the work of a staff team. The Director of the Student Success Center will resolve issues and significant matters by utilizing independent judgment, discretion, creativity, and analytical thinking.

This posting is limited to 50 applications and may close before the closing date if that limit is reached.

• UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.
• This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire.
• Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 16 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance;
• Professional learning and development programs;
• Tuition remission for employees and their dependents at any University System of Maryland school;
• Flexible work schedules and teleworking options (if applicable per job).

UMB is a public university and constituent institution of the University System of Maryland. All employees are expected to work primarily physically within the State of Maryland.

• Uses subject matter expertise to plan, coordinate, and oversee the content, delivery, and continuous improvement of programs and services within the Student Success Center, UMB Pantry, and related student success initiatives, including basic needs support, mentoring, leadership development, community resource navigation, and skill development for professional application.
• Provides strategic direction for the Student Success Center and UMB Pantry, including the establishment of goals, priorities, an outreach plan to members of the University community, desired outcomes, high-impact practices, and innovative approaches that advance student-centered success and reduce barriers to academic success and professional development.
• Prepares, coordinates, and maintains program content, service delivery methods, and operational procedures for the Student Success Center services, events, and initiatives, including in-person, hybrid, synchronous, and asynchronous opportunities and community services that connect students with internal and external resources, social engagement opportunities, and educational programming.
• Develops and implements educational, professional development, leadership, recognition, and community-building programs and events that encourage exploration of multiple perspectives, build empathy, and develop the knowledge, skills, and self-awareness needed to effectively serve patients, clients, and…