Solar Crew Leader

Civic Works’ Energy Programs make it easy and affordable for Baltimore City and Central Maryland residents to go solar and upgrade their energy efficiency. Through our programs, residents of all income levels lower their energy bills, improve the comfort and safety of their homes, and have a positive impact on the environment. As an integral part of Civic Works’ job training center, we also play a pivotal role in expanding access to quality careers in the clean energy sector.

In 2023, Civic Works launched its low‑income solar installation and roofing services program, providing free services to 17 Baltimore City homeowners. With key partners and funding in place, Civic Works is now poised to rapidly scale the program to serve about 70 low‑income households each year. Civic Works is hiring a Solar Crew Leader to support the expansion and implementation of this program.

Civic Works’ green initiatives have been highlighted by The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a stronger, more resilient clean energy economy. Learn more about our transformative residential energy programs at

The Solar Crew Leader will lead teams of On-the-Job Training (OJT) participants through rooftop solar installations. The Crew Leader will report to the Solar Field Manager on all jobs.

As a Crew Leader, they will be responsible for ensuring tasks are properly maintained and completed at each work site. They will supervise crews and evaluate the progress for each project. They will prepare and maintain required documentation and reports as needed. As Crew Leader, they will work with homeowners and will have a strong customer service focus and a passion for clean energy.

They will be responsible for meeting monthly goals and will be evaluated based on performance metrics set by the Solar Field Manager and Solar and Roofing Construction and Training Manager.

I. Supervision of Solar Installation Team

• Provide regular feedback and coaching.
• Evaluate performance based on measurable outcomes.
• Create a corrective action plan if performance metrics are not met.
• Instruct and deliver curriculum to trainees in OJT.
• Provide technical assistance on‑job and make recommendations for additional hands‑on training modules.
• Request support from senior staff, as needed.

II. Oversight of Installation Services and Safety Practices

• Lead residential solar installations, including layout and assembly of solar modules/array and mounting hardware and mechanical/structural mounting of racking, modules and electrical equipment.
• Set the pace of work and help trainees develop the proficiency and speed that will be expected by employer partners.
• Oversee work quality of all installers on site, according to industry standards and specific contract requirements.
• Continuously work towards a 100% pass rate on quality control inspections and permit inspections; debrief and act upon all feedback received.
• Provide day‑to‑day oversight of required supporting documentation of all installations (e.g., job notes, completion forms, photos, etc.).
• Submit daily reports on all work completed to the Solar Field Manager.
• Ensure that all team members are consistently in compliance with safety standards, according to federal and state standards and best practice guidelines, whether in the field or in the warehouse.
• Maintain knowledge of current trends, developments, standards, and practices within the industry. Participate in educational programming or professional meetings as needed.
• Request support from senior staff, as needed.

III. Customer Service and Engagement

• Set and manage expectations with customers daily.
• Break down technical language into general terms for customers.
• Ensure customer satisfaction; respond to all questions and concerns with professionalism.
• Respond to quality control inspector questions and concerns with professionalism.
• Escalate problems to the Solar Field Manager, as needed.

IV. Equipment Management

• Safely operate company vehicles to transport crew, materials, and equipment to and from job sites.
• Maintain a proper supply of materials…