Senior Solar Crew Leader

Civic Works’ Energy Programs make it easy and affordable for Baltimore City and Central Maryland residents to go solar and upgrade their energy efficiency. Through our programs, residents of all income levels lower their energy bills, improve the comfort and safety of their homes, and have a positive impact on the environment. As an integral part of Civic Works’ job training center, we also play a pivotal role in expanding access to quality careers in the clean energy sector.

In 2023, Civic Works launched its low-income solar installation and roofing services program, providing free services to 17 Baltimore City homeowners. With key partners and funding in place, Civic Works is now poised to rapidly scale the program to serve about 70 low-income households each year. Civic Works is hiring a Senior Solar Crew Leader to support the expansion and implementation of this program.

Civic Works’ green initiatives have been highlighted by The Baltimore Sun, The Washington Post, the US Conference of Mayors, and the Maryland Sustainable Growth Commission. Join us in creating a stronger, more resilient clean energy economy. Learn more about our transformative residential energy programs at

The Senior Solar Crew Leader is responsible for leading field crews, ensuring high-quality workmanship, maintaining safety standards, and supporting the development of team members, including On-the-Job Trainees (OJTs). They will lead Civic Works' operations and maintenance team, overseeing customer service troubleshooting, quality assurance inspections, annual O&M visits, warranty coordination with vendors and manufacturers, and engagement with permit inspectors. They will supervise crews and evaluate the progress for each project.

They will prepare and maintain required documentation and reports as needed. As a Senior Crew Leader, they will work with homeowners and will have a strong customer service focus and a passion for clean energy. They will be responsible for meeting monthly goals and will be evaluated based on performance metrics set by the Solar Field Manager and Solar and Roofing Construction and Training Manager.

The Senior Solar Crew Leader will report directly to the Solar Field Manager. The ideal candidate brings strong hands-on installation experience, leadership capability, and advanced troubleshooting skills, along with a passion for community impact.

• Lead and manage residential solar installation crews on-site.
• Set expectations daily and create a corrective action plan if performance metrics are not met.
• Provide regular feedback and coaching.
• Evaluate performance based on measurable outcomes.
• Instruct and deliver curriculum to trainees in OJT.
• Provide technical assistance on-the-job and make recommendations for additional hands‑on training modules.
• Train, mentor, and develop crew members and OJTs to build technical and professional skills.
• Support workforce development by fostering a positive, inclusive learning environment.
• Serve as the primary point of contact on-site for crew‑related questions and escalations.

• Review project plans and coordinate installation workflow with team members.
• Lead residential solar installations, including layout and assembly of solar modules/array and mounting hardware and mechanical/structural mounting of racking, modules, and electrical equipment.
• Set the pace of work and help trainees develop the proficiency and speed that will be expected by employer partners.
• Oversee work quality of all installers on site, according to industry standards and specific contract requirements.
• Troubleshoot system issues during and after installation, identifying and resolving problems efficiently.
• Conduct site assessments and provide feedback to improve installation processes.
• Continuously work towards a 100% pass rate on quality control inspections and permit inspections; debrief and act upon all feedback received.
• Provide day‑to‑day oversight of required supporting documentation of all installations (e.g. job notes, completion forms, photos, etc.).
• Submit daily reports on all work completed…