Table Games Supervisor - Swing Shift

Job Summary

The Table Games Supervisor leads the Table Games Dealer teams to create continuous improvement in the service for our guests. The Table Games Supervisor also helps to protect game integrity and compliance with internal controls and Maryland Lottery Gaming Control Commission regulations.

• Leads and supports table games dealers in order to create legendary customer service.
• Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
• Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
• Ensures operational and game integrity.
• Tracks guest play and relays all pertinent information to immediate Supervisor.
• Settles minor disputes in a professional and timely manner.
• Handles guest concerns quickly and efficiently.
• Executes changes in table games limits to meet the customer demand and needs of the business.
• Informs Pit Manager and Surveillance team of unnatural or irregular play.
• Maintains bank floats.
• Reports significant cash and cheque transactions.
• Verifies issuance of credit after all necessary signatures are confirmed.
• Verbally informs Pit Manager of disputes on game.
• Knows and abides by Maryland Lottery Gaming Control Commission regulations, internal controls and company policies and procedures.

• High school diploma or GED is required.
• 5+ years experience in Table Games, preferably in a supervisor’s role.
• Excellent employee and customer service skills are essential.
• Must enjoy entertaining and communicating with the public.
• Excellent math skills and the ability to multi-task.
• From $28.85 hourly.
• Bi-Weekly Pay Dates.
• PTO, 401(k), Medical, Dental, Vision, Life & Disability Insurance.

The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.