Chief Fiscal Officer - Operations Manager Ii

City of Baltimore, Department of General Services

Chief Fiscal Officer – Operations Manager II

Salary Range: $ - $

Summary: The Baltimore City Department of General Services (DGS) is the backbone of Baltimore City government, supporting fleet operations, facilities maintenance, capital projects, energy management, and administrative services. The agency operates a complex financial structure including General Funds, Internal Service Funds, capital transfers, grant funding, and rate-based cost recovery systems. Our vision is to provide healthy work environments and safe reliable vehicles for city employees by delivering high quality and cost-effective support services to City agencies.

Our mission is to deliver cost‑effective, high quality, reliable and sustainable services by managing quality facilities, ensuring efficient fleet operations, and maintaining exemplary administrative customer service that supports Baltimore City agencies and the advancement of their goals.

• Act with transparency and integrity.
• Support sound decision making at the senior leadership level.
• Avoid silos and demonstrate a commitment to solving the problems and challenges that impact DGS in a unified manner.
• Meaningfully contribute to and support teams in a fast‑paced environment with an emphasis on timely and quality service delivery.
• Utilize expertise to continuously improve DGS and better serve Baltimore.
• Consistently work to streamline, increase efficiency and provide frictionless operations.

Below is an outline of tasks and responsibilities of this role as distributed across key areas of focus: financial operations and administration, financial planning and analysis, finance project management, human capital and performance management.

Focuses on long‑term strategy, budgeting, and high‑level fiscal health.

• Budget Leadership:
  Lead the end‑to‑end development of annual operating budgets.
• Fiscal Advisory:
  Provide executive leadership with data‑driven insights on fiscal outlook, long‑term planning, and fund health.
• Variance Oversight:
  Oversee quarterly projections and variance analysis, providing actionable reporting to division chiefs and the Department of Finance.
• Internal Service Fund Management:
  Develop and manage complex rate models for Fleet and Facilities internal service operations.
• Cost Recovery:
  Conduct annual rate reviews and recommend adjustments to ensure full cost recovery across operations.

Focuses on procurement support and strategic contracts maintenance on behalf of the agency’s operating divisions.

• Lifecycle Oversight:
  Monitor contract encumbrances to proactively prevent funding lapses, service gaps, and unauthorized procurements.
• Strategic Sourcing:
  Develop and implement procurement strategies that align with governmental goals, ensuring compliance with MBE/WBE and equity requirements.
• Performance Monitoring:
  Develop fiscal dashboards and performance indicators to track vendor payment performance and contract coverage.
• Compliance & Standards:
  Ensure all procurement activities meet strict governmental legal standards and prompt payment mandates.
• Risk Mitigation:
  Conduct regular reviews of contract balances to reallocate underutilized funds and prevent end‑of‑year spending surges.

Focuses on the day‑to‑day transactional integrity, compliance, and systems.

• System Execution:
  Oversee all fiscal transactions within Workday, including procurement, budget transfers, encumbrances, and capital cost transfers.
• Internal Controls:
  Maintain rigorous internal controls and ensure strict separation of duties across all financial functions.
• Grant Management:
  Oversee grant compliance, reporting, and reimbursement processes to maximize revenue.
• Accounts Payable:
  Supervise invoice processing and ensure the integrity of vendor payment systems.
• Audit Readiness:
  Maintain comprehensive, audit‑ready documentation and fiscal tracking systems for all transactions.
• Compliance & Audit:
  Maintain audit‑ready documentation and fiscal tracking systems; ensure compliance with prompt payment standards.