Program Manager Senior Iv

Introduction

This is an 'at will' Management Service position which serves at the pleasure of the Superintendent of the Maryland State Police. It is important that all experience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONS SPECIFICALLY AND ACCURATELY may cause the candidate to be rejected. PLEASE FILL OUT THE APPLICATION COMPLETELY.

• The application is part of the examination process. Your answers will determine your eligibility to participate in the next phase of the selection process.
• Clearly describe your qualifications in detail. Credit cannot be given for education, training, experience, knowledge, skills, and abilities that you fail to indicate.
• Do not leave any answer spaces blank; if a question does not apply, write 'N/A'.
• Although you may attach a resume to further describe your qualification, it does not substitute for completing the application form. An incomplete application form may result in disqualification.
• Do NOT write 'see resume' in your work history or responses to supplemental questions.
• Failure to comply with these instructions may result in disqualification.
• Read the Job Announcement carefully for specific filing instructions, supplemental questions, and final filing dates.

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Maryland State Police Technology and Information Management Command 1201 Reisterstown Road Pikesville, Maryland 21208

This position functions as the Senior Program manager within the Technology and Information Management Command (TIMC) and is responsible for the oversight and leadership of programs within TIMC. This position plans, directs and administers all aspects of agency programs that have a broad scope and major impact on agency missions and operations; acts as a liaison between units, technology and support teams.

This position is an integral element to the Department's overall success with programs affecting not only Maryland Department of State Police (MDSP) but also our allied partners and citizens of the state. This position will strengthen the alignment towards organizational strategy, ensures better control and provides more focus towards benefits realization. This position will have a comprehensive view of the organization and its business.

Duties include but are not limited to:
Plans, directs and administers all aspects of agency projects that have a broad scope and major impact on agency mission and operations; acts as a liaison between business units, technology and support teams. Establishes overall policies and procedures for the program(s), oversees their implementation, evaluates their effectiveness and approves major revisions; works with management to identify areas of improvement and develops creative solutions.

Oversees and manages the personnel and financial resources of the program(s); plans, coordinates, supervises and evaluates the work of subordinate managers; determines organizational structure and staffing needs of the program(s); prescribes and oversees development and training of program staff; prepares and trains staff on internal processes and systems. Oversight and monitoring of IT related contracts. Assists in the development of various procurement artifacts (RFP's, Requisition s, BPW Agenda Items, etc.),

participates in procurement reviews, educates, and advises internal teams regarding contractual issues, identifies and helps to successfully resolve changes that may arise during contract performance; assists in negotiating contract/procurement modifications. Evaluates all software project requests to determine if the project benefits the agency or the state and provides recommendations. Reviews requirements and assists with documentation of same, specifications, test, support and training plans to ensure they are in line with the business objectives on projects.

Researches, recommends and implements workflow efficiencies to continually improve quality and efficiency of operational business processes; develops procedure documentation in support of new process, products or system enhancements; ensures that recommended solutions are both technically current and meets all compliance rules. Maintains knowledge of procurement procedures and laws. Represents the agency before federal, state and local officials, legislative committees, senior managers and executives of other agencies concerning program activities.

Analyzes proposed legislative changes and any correspondence having a direct effect on TIMC operations. Prepares appropriate briefings and endorsements in response to legislative proposals and related correspondence. Develops and maintains user documentation for IT software systems within the Department. Performs other related duties as assigned by Executive staff.

Education:

Bachelor's Degree from an accredited college or university.

Experience:

Minimum of fifteen (15) years of professional experience in total life cycle project/program management. Minimum of ten (10) years of…