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Program Manager II; Nc; State Systems Improvement Director

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Maryland
Full Time position
Listed on 2026-02-24
Job specializations:
  • Government
    Public Health
  • Non-Profit & Social Impact
    Public Health
Salary/Wage Range or Industry Benchmark: 41.22 - 44.49 USD Hourly USD 41.22 44.49 HOUR
Job Description & How to Apply Below
Position: PROGRAM MANAGER II (NC26013/538205) (State Systems Improvement Director) - #26-005477-0005

Introduction

This is a non-competitive contractual position with limited State of Maryland benefits. Work that Matters. The Maryland Department of Housing and Community Development (DHCD) is a national leader in the financing and development of affordable housing and community development lending. The Division of Homeless Solutions is responsible for leading the state's interagency strategy, policy, and initiatives to prevent and end homelessness for all Marylanders.

This vital work includes leading the Maryland Interagency Council on Homelessness and facilitating cross-sector collaborations with government, nonprofit, philanthropic, and other strategic partners. The Division administers grant funds and technical assistance to local governments and nonprofit that are delivering critical safety net programs in their communities - such as street outreach, shelter, permanent housing, food pantries, foreclosure counseling, homebuyer education, benefits enrollment, workforce development, early childhood care, and specialized services for aging adults, domestic violence survivors, and youth.

The Division also serves as the HUD-designated lead agency for the Balance of State Continuum of Care, coordinating funding, data collection, performance management, client assessment, and housing referral systems in 9 rural and suburban counties. We are good but strive to be great. To make this happen our team needs members that will challenge the status quo, effectively communicate ideas and issues, independently bring forth practical and efficient solutions, believe change is good and want to come to work knowing that what they do makes a difference in their community.

GRADE

20 This position offers a salary range of $41.22 - $44.49/hour, with potential for advancement up to $64.22 based on qualifications, equity, and hiring guidelines. Initial salary offers are determined by qualifications, experience, and available budget, and typically do not exceed $44.49/hour.

LOCATION OF POSITION

2 N. Charles St. Baltimore, MD 21201 The Maryland Department of Housing and Community Development Headquarters is located in Prince George's County across from the New Carrollton Metro Stop.

POSITION DUTIES

DHCD has an immediate opening for a contractual Program Manager II, State Systems Improvement Director. Under the supervision of the Senior Policy Officer, this position directs the Statewide efforts to improve local-level homeless service coordination, data collection, and use. The State Systems Improvement Director (SSID) will work closely with the staff and leadership of Maryland’s 10 CoC’s to advance their efforts to report and achieve measurable reductions in homelessness.

This position will provide technical assistance and training to Maryland CoC’s to codify and sustain improvements to their systems and to facilitate related peer‑learning opportunities. In this capacity, this position provides reports, updates, presentations, and recommendations to the leadership team of the Division of Homeless Solutions. This is an excellent opportunity for an experienced professional with strong management and coaching skills who is looking to be an integral part of a team in a fast‑paced, dynamic environment.

DHCD offers a flexible work schedule, telework and job‑sharing options, advancement and career path opportunities, and casual business dress on Fridays and during the summer.

MINIMUM QUALIFICATIONS

Education:

Graduation from an accredited college and or university with a Bachelor’s degree in Public Administration, Social Work, Urban Planning, Housing, Human Services, Business Administration, Public Policy, or a related field.

Experience:

Six years of administrative or professional experience administering, managing, or coordinating housing, homelessness, community development, or human services programs.

Notes:

  • Candidates may substitute additional administrative or professional experience as defined above on a year‑for‑year basis for the required education.
  • Candidates may substitute additional job‑related education at a rate of thirty credit hours for each year of experience for up to two years of the required experience.
  • Candidates may…
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