Renewal Specialist (Administrative Officer I

GRADE

13

MDH Maryland Board of Nursing (MBON) 4140 Patterson Avenue Baltimore, MD 21215

The main purpose of this full-time position will be to process licensure renewal applications, and the issuance of licensure for temporary and initial registered nurse and licensed practical nurse applicants. This position will serve as the first point of contact for licenses and applicants via telephone, email, and walk-ins.

• Analyze licensure data to assure nurses are in compliance with the Nurse Practice Act and Multistate Licensure Compact Rules;
• Perform required notifications; and
• Make corrections and/or changes in licensure data base and the National Council of State Boards licensure database (NURSYS).

Additionally, this position is crucial to carry out the Board's mission to advance safe quality care and public protection in Maryland.

Education:

• Graduation from an accredited high school or possession of a high school equivalency certificate.

Experience:

• One year of administrative staff or professional work.

Notes:

• Candidates may substitute 30 college credit hours from an accredited college or university for the required experience.
• Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work that included regular use of independent judgment and analysis in applying and interpreting complex administrative plans, policies, rules or regulations or analysis of operational programs or procedures with recommendations for improvement on a year-for-year basis for the required experience.

• Experience providing excellent and professional customer service
• Experience working with the public
• Experience providing exceptional email and phone etiquette
• Experience with Google and Microsoft Office Suites

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

STATE OF MARYLAND BENEFITS

Appropriate accommodations for individuals with disabilities are available upon request by calling:  or MD TTY Relay Service

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer, Maryland is committed to recruitment, retaining and promoting employees who are reflective of the State's diversity.