Medical Office Coordinator​/Certified Medical Assistant; SOM Ped General Administration

We are seeking a Medical Office Coordinator/Certified Medical Assistant (MOC/CMA) for our SOM Ped General Administration team. The MOC/CMA will be responsible for patient care and administrative support duties at our Annapolis location along with occasional travel to sister sites as needed. This is a per diem/as needed role offering multi-site support.

• Patient Scheduling (EPIC) - schedule new and follow-up clinic appointments, assist in canceling and rescheduling provider clinics.
• Pend prescription refills, enter & respond to EPIC messages.
• Collect insurance information for registration and pre-authorization as appropriate.
• Initiate courtesy call as requested by provider.
• Provider administrative support for medical matters on behalf of physicians: voicemail check, referrals, follow-up calls, mailings and updates.
• Referral to Access Services as required.
• Review clinic schedules, and make adjustment as appropriate.
• Act as a liaison for patient, coordinating future consultations, diagnostics tests, or procedures.
• Facilitate scheduling of lab tests and other procedures.
• Obtain and record patient vital sign and report assessment findings to practitioner.
• Ability to recognize and reporting abnormal findings or changes in condition.
• Maintain and use principles of aseptic techniques and infection control when performing clinical duties and tasks.
• Appropriately obtain and manage specimen.
• Order, stock, and maintain exam rooms and clinic areas with standard levels of supplies, medications, linens, nourishments, forms and equipment.
• Check clinic area and rooms for malfunctioning equipment and general maintenance problems.
• Ensure clinic rooms are properly cleaned and sanitized prior to and after patient visit.
• Participation in staff meetings.
• Identify and use a variety of resources to validate patient care decisions.
• Other duties as assigned by supervisor and management.

Must maintain MA and CPR certification/registration during duration of employment in this position.

Primary location: 820 Bestgate Rd. Suite 2D, Annapolis, MD 21401. Other supported locations: 6420 Rockledge Dr., Suite 2300, Bethesda, MD ; 7th St., Frederick, MD ;
Charter Dr., Suite 140, Columbia, MD 21044.

• High school diploma or graduation equivalent.
• Completion of an accredited Medical Assistant training program, such as courses provided through Medix, community colleges, and/or vocational schools.
• Certification/Registration as a Medical Assistant (e.g. CMA, AAMA, RMA, AMT, NAHP) required. If not currently certified/registered, must become certified/registered within 180 days (6 months) of date of hire. Exam fees will be paid by the department. If a retest is required, associated fees are paid by the employee.
• Current CPR certification by the American Heart Association or the American Red Cross required.
• Two years of administrative experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

• Epic experience strongly preferred.