Principal Trainer Job Baltimore area,Maryland USA,Healthcare

Position: Principal Trainer I

Job Details

Requisition #: 663367

Location:

Johns Hopkins Health System, Baltimore, MD 21201
750

E. Pratt St., 5th Floor, Baltimore, MD 21202

Category:
Information Technology

Schedule:

Day Shift

Employment Type:

Full Time

Title:

Principal Trainer I-Epic

Work Hours:

Monday-Friday (8:30 AM – 5:00 PM)

Hybrid/Remote:
In the office 1-2 days a month on a regular basis. Additional days Go Lives, Special Projects and weekend.

General Summary

The Principal Trainer I is responsible for leading projects of all levels of complexity and applies advanced understanding of the ADDIE model (analysis, design, development, implementation, and evaluation), adult learning theory, and instructional design principles to project related work. Serves as a liaison and representative to Epic and JHM communities, work groups, and committees. Performs task analysis, long term and short term planning, and determines training needs of the end users.

Manages multiple projects through planning, scheduling, assigning, coordinating and reviewing tasks performed by assigned resources.

Job Responsibilities

Conduct organizational and entity-based training needs assessments.

Collect and analyze data from business owners and application teams regarding potential new processes, procedures, systems, etc., to determine performance gaps and recommend training solutions; design and develop training using a variety of modalities depending on the needs, including advanced e-learning activities, webinars, instructor led trainings, etc. Leads curriculum management and audits of existing content on an ongoing basis to ensure courses are current, effective, and meet business needs.

Strong communication and project management skills are required to maximize return on investment, network impact and partnerships with various internal and external subject matter experts.

Make use of the ISD model to design and develop complex courseware and engaging blended or multimedia learning activities for customer training that align with corporate values and desired competencies to support identified business needs.

Ensure integrity of task analysis, training requirements, training hierarchies, instructional materials, and evaluation plans.

Manage the coordination, status reporting and stability of instructional design oriented work efforts.

Establish and implement project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet clearly defined expectations.

Assemble project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality reviews; and escalating functional, quality and timeline issues appropriately.

Coordinate all communication efforts to the appropriate individuals.

Establish working relationships with instructional designers, analysts, management, subject matter experts, other training staff, and end users.

Identify and advocate for innovative learning solutions that meet user-needs (instructor-led, synchronous online, on demand web-based training, and blended learning).

Oversee educationally sound training content based on clinical and non-clinical workflows, processes, and terminology.

Interface with instructional designers and e-learning developers to design and test e-learning and blended learning.

Review program evaluations, test results, and participant and manager feedback on training effectiveness to make recommendations for program optimization.

Preferred Qualifications

Knowledge and experience in adult education/training in the healthcare industry preferred
Knowledge of current healthcare environment preferred
End user training experience in EPIC or other clinical/business operations information system preferred
Experience in developing educational materials related to business and/or clinical workflows related to healthcare preferred
Ability to communicate complex technical information
Experience using Microsoft Office applications - Word, Excel, PowerPoint, and Outlook
Proficiency in Microsoft Visio, Publisher and Project preferred
Excellent customer service skills
Ability to communicate clinical concepts to technical terms

Education

Baccalaureate in a clinical discipline required. Current license as a clinical healthcare professional. Professional experience/certification(s) beyond minimum training experience qualifications may substitute for formal education requirement on a two years' experience-for-one year education basis.

Experience

1-2 years' experience in a health care environment. 1 years' experience using clinical information systems in a health care environment preferred. Additional experience in adult education/training is preferred.

Certification

Required to complete and pass certification and credentialing in an assigned EPIC application within 120 days of employment start date for role.

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