Executive Health, Guest Relations Spec

Category:
Non-Clinical Professional

Schedule:

Day Shift

Employment Type:

Full Time

• Career growth and development
• Employee and Dependent Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Our competitive benefit package is designed to support the well‑being and financial security of our employees. You can explore the details of our benefits offering by visiting the following link:
Johns Hopkins Hospital | Your benefits virtually ()

This position is responsible for coordinating patient care in the Executive and Preventive Health program at The Johns Hopkins Hospital and the Personalized Care program at Green Spring Station. The position is based at JHOC but will provide on‑site support to Personalized Care in GSS when necessary. Emphasis will be placed on scheduling and registering patient appointments, including gathering all necessary patient information, navigating patients throughout the Outpatient Center and main hospital, updating EPIC, providing patient education, and answering patient requests for information.

This position will manage relationships with patients and/or their designee and other various referral sources.

• BA or BS required or equivalent work experience.
• 3 years of related experience in healthcare and/or business with a strong focus on customer service best practices.

Minimum $22.00/hour – Maximum $36.32/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug‑free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

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