Part-Time Patient Care Coordinator

PART-TIME PATIENT CARE COORDINATOR

Busy ENT office is seeking a part-time, pleasant, detail oriented, and customer service driven individual to join our front desk. We are a practice consisting of two physicians and an audiologist who see patients in our main office at Mercy Medical Center, Baltimore, Maryland, as well as our Lutherville and Overlea locations. This position is mainly located at our Mercy Medical Center location, with occasional travel to Lutherville, Overlea, and Reisterstown.

This is a part-time, 20 hours per week position working full days on Mondays at Mercy, Tuesdays at Reistertown, and a full day on Thursdays  salary range is $16-$18hr.

• Registering and scheduling new patients
• Answering phones through our multi-line phone system
• Verifying insurance coverage
• Scanning paperwork into our EMR system
• Assisting patients with scheduling outside imaging and tests
• Sanitizing the front desk and waiting room area as needed
• Collecting copays and other payments
• Updating patient accounts as needed and scheduling follow-up appointments
• Coordinate communication between providers and patients regarding questions about care, post-surgery needs, etc.
• Other duties as assigned.

• High School Diploma or Equivalent
• Proficiency with Microsoft (Outlook, Office Word, and Excel)
• 3 years of experience in a healthcare setting, including insurance verification
• Ability to multi-task, attention to detail, and work under pressure
• Experience with EMR System Aprima is a plus
• Reliable transportation

This position has no supervisory responsibility.

None required.

ENTBaltimore is an Equal Opportunity Employer. We offer competitive salaries and benefits for full-time employees, including medical/dental, life and disability coverage, generous vision benefits, a 401(k) plan with a match, vacation time, and weekends and major holidays off.