Colorectal Surgery Medical Office Specialist

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Medical Office Specialist for to support one of our Colorectal Surgeons!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi‑time recipient of Forbes' America’s Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you’re passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Now offering a $1,500 sign on bonus for Medical Assistant & Medical Office Specialist New Hires!

Effective January 1, 2026 and expires May 1, 2026.
Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

Front Office Duties:

• Greet patients in a courteous and friendly manner, providing a welcoming atmosphere.
• Schedule and confirm patient appointments and procedures.
• Verify patient insurance information and collect co‑pays or fees as needed.
• Answer phone calls, respond to inquiries, and provide information to patients and other callers.
• Complete patient check‑in and check‑out processes.

Back Office Duties:

• Take patient vital signs, record medical histories, and update electronic health records (EHR).
• Administer injections and immunizations as directed by healthcare providers (on‑site training provided).
• Perform basic laboratory tests, including specimen collection and processing.
• Provide patient education and instructions as directed by healthcare providers.

Education and

Work Experience:

• High School Diploma or GED.
• A minimum of one‑year experience, preferably in a medical office setting.

Certification Requirements:

• CPR‑preferred.

Knowledge, Skills and Abilities:

• Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
  • Microsoft Word, PowerPoint, Excel
  • Microsoft Outlook
  • Epic
• Must be able to read, write, and speak the English language in an understandable manner.
• Excellent organizational skills and attention to detail.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Ability to multitask and work efficiently in a fast‑paced environment.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Other Requirements:

• Will be required to travel to satellite offices including but not limited to:
  • Lutherville

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees.
• 403(b) retirement plan with generous company match and “catch up” provision.
• Paid Time Off (PTO) & company paid holidays.
• Tuition reimbursement.
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits for eligible employees.
• Voluntary Benefits.
• Discounts on auto & home insurance and Verizon plans.
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values.

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.