Front Desk Medical Assisstant
Listed on 2026-03-01
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Healthcare
Healthcare Administration
Job Title: Front Desk Medical Assistant
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201
Company: NPOC Wellness & Hydration
Type: Full-Time, Hourly, Non-Exempt
Hours: 9:00 AM – 6:00 PM, with 1-hour break
Hourly Rate: $20–$24 per hour
About Us
: NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience. At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience.
NPOC Wellness & Hydration is seeking a Front Desk Medical Assistant to join our team. The ideal candidate will bring a positive attitude, strong multitasking abilities, and excellent communication skills. This role is vital in ensuring smooth front desk operations and providing exceptional service to our clients and clinical staff.
Responsibilities- Greet and check in clients in a professional and welcoming manner.
- Manage front desk operations, including scheduling, answering phone calls, and maintaining documentation.
- Support clinical staff with administrative needs.
- Maintain a clean, organized, and professional reception area.
- Exhibit professionalism, efficiency, and strong communication at all times.
- Complete additional tasks and responsibilities as assigned by the Program Director.
- Assist with basic outreach tasks, such as helping prepare email campaigns, sending client reminders, and supporting promotional activities as needed.
- Experience in a medical office or front desk role.
- Strong organizational, time-management, and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to work independently while collaborating effectively with the team.
- Professional, friendly, and client-centered demeanor.
- Proficiency with scheduling software, EHR systems, and basic office tools.
- Some weekend availability is required.
- MA certification preferred.
- Experience in wellness, IV hydration, peptide therapy, or related services is a plus.
- Minimum of a high school diploma or equivalent.
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