Patient Service REP- B12 Tele- Varies
Listed on 2026-03-03
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Healthcare
Healthcare Administration
Summary
Mercy Medical Center, in Downtown Baltimore, is a Magnet-designated facility, and celebrates a rich history and visible dedication to serving the needs of the Baltimore City and surrounding community. We are seeking a customer-oriented candidate to join our health care team as a Patient Service Representative (PSR).
The PSR, in collaboration with leadership, coordinates the daily operations of a nursing unit, or clinical area. Activities such as maintaining efficient flow of patients, visitors, and other staff; providing direct clerical and administrative support to the unit, or department and proactive customer service and hospitality practices to enhance customer perception are integral to the role.
We offer an attractive compensation/benefits package and ongoing opportunity for professional growth.
EOE
Requirements- High School diploma, or GED
- At least one-two years of experience in a health care setting is necessary
- Computer proficiency and technical aptitude
- Certificate of completion of Medical Terminology course, or proven expertise is necessary
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