Receptionist Evening Shift

Under direct supervision and/or according to detailed instructions, policies and procedures, greets and receives visitors and Medical Center employees and refers same to appropriate staff members or department. Operates a multi-line telephone console and takes and relays messages.

High School Diploma

Not Applicable

Not Applicable

• Ability to type brief memos, letters and forms
• Skill in data analysis and interpretation

• Greets visitors and employees to office. Determines nature of business and provides appropriate information, referring to appropriate staff members or department. Also directs deliveries of items to appropriate offices.
• Answers visitors' and employees' questions, based on knowledge of the organization, department and policy, and notifies supervisor of difficult situations.
• Performs various related clerical duties including but not limited to: typing brief memos, letters, tables, and forms; filing; opening, distributing and/or collecting mail; photocopying; maintaining logs of items such as deliveries or routine information received in the office; posting transactions and information into computer and performing simple routine calculations – (addition and subtraction) such as totaling items in columns on logs.
• Provides support to overall office operations, including ensuring supplies, copy machines, fax machines are in proper order, maintained and reports any issues proactively.
• Operates a multi-line telephone console to relay incoming, outgoing and intra-system calls. Provides approved information to callers and records and transmits messages.
• Maintains work area in a clean and orderly condition.

I will treat everyone with courtesy. I will foster a healing environment. Treats others with fairness, kindness, and respect for personal dignity and privacy. Listens and responds appropriately to others’ needs, feelings, and capabilities.

• Treats others with fairness, kindness, and respect for personal dignity and privacy
• Listens and responds appropriately to others’ needs, feelings, and capabilities

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others. Meets and/or exceeds customer expectations. Actively pursues learning and self-development. Pays attention to detail; follows through.

• Meets and/or exceeds customer expectations
• Actively pursues learning and self-development
• Pays attention to detail; follows through

I will be professional in the way I act, look and speak. I will take ownership to solve problems. Sets a positive, professional example for others. Takes ownership of problems and does what is needed to solve them. Appropriately plans and utilizes required resources for various job duties. Reports to work regularly and on time.

• Sets a positive, professional example for others
• Takes ownership of problems and does what is needed to solve them
• Appropriately plans and utilizes required resources for various job duties
• Reports to work regularly and on time

I will be engaged and collaborative. I will keep people informed. Works cooperatively and collaboratively with others for the success of the team. Addresses and resolves conflict in a positive way. Seeks out the ideas of others to reach the best solutions. Acknowledges and celebrates the contribution of others.

• Works cooperatively and collaboratively with others for the success of the team
• Addresses and resolves conflict in a positive way
• Seeks out the ideas of others to reach the best solutions
• Acknowledges and celebrates the contribution of others

I will always act with honesty and integrity. I will protect the patient. Demonstrates honesty, integrity and good judgment. Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers.

• Demonstrates honesty, integrity and good judgment
• Respects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

I will set goals and measure outcomes that support organizational goals. I will give and accept help to…