Direct Support Professional

Job Details

Job Location:

National Center on Institutions and Alternatives Inc
- Baltimore, MD 21244

Position Type:
Full Time

Salary Range: $19.00 - $19.00 Hourly

Job Shift: Day

Day Direct Support Professional

Department:
Career Development Center

Reports To:

Operations Supervisor

Status:
Non‑Exempt

Schedule:

Mon
- Fri 8am - 4pm

Make Every Day Meaningful

At NCIA’s Career Development Center, we believe every person deserves the chance to grow, connect, and live a life filled with purpose. As a Day Direct Support Professional, you’ll be at the heart of that mission — supporting adults with intellectual disabilities as they build independence, explore their interests, and work toward their personal goals.

This isn’t a desk job. It’s hands‑on, people‑centered, and deeply rewarding. You’ll float between groups or provide 1:1 support depending on the needs of the day, making you a vital part of creating a safe, engaging, and empowering environment.

• Empower Growth:
  Provide individualized instruction, support, and encouragement to help participants develop social, recreational, and work‑related skills
• Champion Person-Centered Support:
  Implement Person-Centered Plans and Behavior Intervention Plans with care and consistency
• Bring Structure to the Day:
  Help individuals follow their daily schedules, participate in activities, and engage in community experiences
• Support Daily Living:
  Assist with feeding, toileting, and personal hygiene when needed, always with dignity and respect
• Keep Things Running Smoothly:
  Prepare materials, maintain safe activity areas, and ensure supplies are ready throughout the day
• Document with
  
  Purpose:
  
  Complete progress notes, data collection, and incident reports accurately and on time
• Respond with Confidence:
  Use approved behavior management techniques and respond quickly during crisis situations
• Stay Connected:
  Communicate regularly with supervisors to ensure seamless support and follow‑up
• Grow With Us:
  Maintain required certifications (MANDT, CPR/First Aid) and participate in ongoing training

• Safely transport participants in NCIA vehicles to and from home, the center, and activity sites
• Complete transportation logs and vehicle inspections with accuracy
• Follow all Maryland driving laws and NCIA transportation policies
• Assist individuals entering and exiting vehicles safely
• Maintain respectful neighborhood etiquette during transport

• Compassionate, patient, and committed to helping others succeed
• Comfortable supporting individuals with personal care needs
• Able to stay calm and supportive during challenging moments
• A strong communicator who follows plans and protocols with precision
• Flexible, dependable, and energized by meaningful work
• Valid MD Driver’s License with acceptable driving record per agency and insurance criteria

• Health, dental & vision insurance
• Health Savings Account with employer contributions
• 403(b) retirement plan with employer match

NCIA is proud to be an equal opportunity employer and makes employment decisions based on merit. NCIA celebrates people from all walks of life and prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws.

All employment is decided based on qualifications, merit, and business needs.