Sr. Medical Office Coordinator; Plastic and Reconstructive Surgery

Johns Hopkins, founded in 1876, is America's first research university and home to nine world-class academic divisions working together as one university.

The department of Plastic and Reconstructive Surgery
seeking a Sr. Medical Office Coordinator for the day-to-day activities of a multi-faceted surgical practice to ensure asmoothly functioning office and good patient relations. Adapt tochanges in technology and software to ensure efficient officepractice. Support surgeons in efficient use of operating room andclinic time. Provide administrative support for medical matters onbehalf of physicians, as well as general academic/general administrative support.

• Coordinate with patient and hospital, complex procedurescheduling including dates for surgery and office visits,preparation and dissemination of pre-operative and hospitaladmission information.
• Collect insurance information and complete surgery scheduling and registration in EPIC.
• Support the physician with insurance preauthorization andsingle case agreement processes by submitting necessary clinical information as instructed by the physician.
• Coordinate follow-up office visits by providing information about treatment and testing locations.
• Schedule lab test and other procedures and/or coordinate withother areas to complete scheduling process.
• Coordinate with Access Services and Patient Service Coordinators to reschedule physician and/or testing appointments for canceled clinics.
• Coordinate with patient and/or referring physician to obtain outside medical records.
• Refer patient to appropriate resources.
• Review clinic schedules and make adjustments as appropriate.
• Act as a liaison for patient, coordinating future consultations, diagnostics tests, or procedures. Professionally and efficiently manage incoming calls and requests from patients,surgeons and fellow staff members to ensure that issues are resolved both promptly and thoroughly.
• Provide quality service and support to patients in a variety ofareas which may include, but not limited to scheduling,registration and care coordination.
• May require travel to multiple work sites. Perform other dutiesas required.

• Intermediate computer and proofreading skills.
• Able to work independently.
• Support fellow staff members and promote team success.

• High school diploma or graduation equivalent
• Three years progressively responsible medical office experience. Medical
• Additional education may substitute for required experience tothe extent permitted by the JHU equivalency formula.

• Two years college or equivalent work experience.
• Knowledge of patient registration and scheduling in Epic.
• Experience in the Johns Hopkins system strongly preferred.

Classified

Title:

Sr. Medical Office Coordinator
Role/Level/Range: ATO 40/E/02/OE
Starting Salary Range: $18.65 - $34.75 HRLY (Commensuratew/exp.)
Employee group:
Full Time

Schedule:

Monday-Friday, 8:30am-5:00pm
FLSA Status:
Non-Exempt

Location:

School of Medicine Campus
Department name: SOM Plastic Surgery
Personnel area:
School of Medicine

The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.

During the Influenza ('the flu') season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination orpossess an approved medical or religious exception. Failure to meetthis requirement may result in termination of employment.

The pre-employment physical for positions in clinical areas,laboratories, working with research subjects, or involving community contact requires documentation of immune status against

Rubella (German measles), Rubeola (Measles), Mumps, Varicella(chickenpox), Hepatitis B and documentation of having received theTdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicellavaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except forthose employees who provide results of blood tests or immunization documentation from their own health care providers.

Any vaccinations required for these diseases will be given at no costin our Occupational Health office.

Note:

Job Postings are updated…