Director, Patient Safety

Job Summary

Provides strategic leadership for the Patient Safety program across the University of Maryland Medical Center's Downtown and Midtown campuses (UMMC). Leads the development, implementation, and continuous improvement of a hospital-wide Patient Safety program focused on reducing preventable harm, strengthening safety culture, promoting organizational learning, and advancing high reliability principles. Collaborates closely with the Maryland Medicine Comprehensive Insurance Program (MMCIP) to oversee patient safety event reporting, serious safety event review, root cause analysis, action plan oversight, and regulatory readiness.

Establishes goals and objectives aligned with the annual operating plan, including education, training, data management, and leadership. Effectively motivates and leads departmental staff and supports the professional development of a results-oriented team. Serves as the organization's designated Patient Safety Officer and ensures compliance with applicable regulatory and accreditation requirements related to Patient Safety.

Provides strategic leadership for the Patient Safety program across the University of Maryland Medical Center's Downtown and Midtown campuses (UMMC). Leads the development, implementation, and continuous improvement of a hospital-wide Patient Safety program focused on reducing preventable harm, strengthening safety culture, promoting organizational learning, and advancing high reliability principles. Collaborates closely with the Maryland Medicine Comprehensive Insurance Program (MMCIP) to oversee patient safety event reporting, serious safety event review, root cause analysis, action plan oversight, and regulatory readiness.

Establishes goals and objectives aligned with the annual operating plan, including education, training, data management, and leadership. Effectively motivates and leads departmental staff and supports the professional development of a results-oriented team. Serves as the organization's designated Patient Safety Officer and ensures compliance with applicable regulatory and accreditation requirements related to Patient Safety.

• Direct the development, implementation, evaluation, and continuous improvement of the Patient Safety program at UMMC.
• Lead organizational strategies that reduce preventable patient harm through evidence-based patient safety practices, human factors engineering, systems thinking, Just Culture, and high reliability principles.
• Provide leadership for the review and analysis of patient safety events, collaborating closely with MMCIP to identify serious safety events, conduct root cause analyses and other event investigations, monitor corrective action plans, and promote organizational learning.
• Partner with MMCIP and key stakeholders to review patient safety events, identify emerging trends, prioritize investigations, and ensure timely follow-up of serious safety events and other significant patient safety concerns.
• Analyze patient safety events, serious safety events, near misses, safety culture assessments, and other patient harm data to identify organizational trends, emerging risks, and opportunities to improve the safety of patients and teams.
• Lead initiatives that strengthen safety culture, Just Culture principles, psychological safety, transparency, accountability, and continuous organizational learning.
• Serve as the organization's designated Patient Safety Officer and ensure compliance with applicable federal, state, and accreditation requirements related to patient safety, including standards established by The Joint Commission, the Office of Healthcare Quality (OHCQ), and the Agency for Healthcare Research and Quality (AHRQ).
• Represent…