Events Manager

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WHO IS USA LACROSSE
USA Lacrosse, a 501(c)(3) nonprofit corporation, is a Recognized Sports Organization of the U.S. Olympic & Paralympic Committee. As the governing body of men's and women's lacrosse in the United States, we collaborate with passionate experts across the sport to create opportunities for people to enjoy the sport, learn about the game, keep participants safe, and ensure everyone feels welcome. Supporting more than 425,000 members, we provide national leadership, structure, and resources to fuel and unify the sport's growth and enrich the experience of its players, coaches, officials, parents, and program leaders.

USA Lacrosse believes a diverse team best positions our organization to fulfill its mission. We strive to attract and maintain a team of talented and dedicated professionals who represent the diverse nature of our membership and the national lacrosse community. We are committed to a team culture that ensures everyone feels welcomed, valued, included, and heard.

Mission
As the governing body of lacrosse in the United States, USA Lacrosse fuels the growth, enriches the experience, and fields the best National Teams.

Core Values

• We Influence - Written and Verbal Communication
• We Serve - Customer Focused
• We Create & Innovate - Creativity
• We Collaborate - Peer Relationships
• We are Humble & Honest - Integrity and Trust
• We Embrace Individuality - Diversity
• We Have Fun - Work Hard and Play Hard

If this aligns with who you are and what you are looking for in an organization, keep reading.

POSITION SUMMARY
USA Lacrosse is looking for an Events Manager to support the Director of Events and Events team in planning and executing USA Lacrosse events. You will get to work on all USA Lacrosse events from national competitions to ceremonies to regional programs to special events and initiatives. This role is critical in assisting with the management of timelines, event logistics, registration, and internal communication and coordination across all necessary internal departments.

You will be an integral part, ensuring the planning and execution of all events is seamless, aligning with the organizational goals of the event with innovation, diversity, equity, and inclusion at its core.

If you are an energetic "go-getter," super-organized with every detail accounted for who rolls up their sleeves and "gets in the weeds" with the team, this could be a great opportunity for you. We are looking for someone who strives to ensure events are executed as planned and attendees have an exceptional experience. If you want to work alongside of a team of experienced, passionate event planners who are dedicated to the Mission of growing the sport of lacrosse to create opportunity and access for all, keep reading!

A Typical Day Looks Like...
Event Services & Coordination

• Builds and manages comprehensive event schedules, including game timelines, activation schedules, logistical details (i.e. hotel planning) and internal deliverables, ensuring alignment with department goals and venue operations.
• Manages the participant registration process and ongoing registration communications, providing timely updates to teams, vendors, and staff as needed. This includes escalating any issues as appropriate.
• Serves as a point of contact for venue partners during the planning phase and through event execution, including with the broader event team.
• Provides events input to the Marketing team on event details, timelines, and audience priorities, ensuring accurate promotional materials and communication rollouts are aligned with the goals of the event.
• Collaborates with the Partnership and Sponsorship team on partner deliverables, ensuring all necessary accommodations are made and proper planning is in place for accurate execution at the event. This includes raising any concerns in advance and troubleshooting with the appropriate parties at the event as necessary.
• Collaborates and communicates with the Event Coordinator regarding volunteer needs tied to services deliverables, ensuring appropriate coverage and direction leading into the event.

Event Administration & Execution

• Maintains and updates internal planning documents, including standard operating procedures (SOPs), production timelines, and shared trackers across events. This includes alerting the necessary parties if there are any concerns so they can be addressed in advance of the event.
• Serves as a liaison between the Events team and internal departments to ensure clarity on timelines, responsibilities, and priorities are clearly communicated.
• Manages customer service-related inquiries related to registration, team needs, and/or logistical questions, escalating concerns as needed while ensuring follow-through to provide a positive participant experience.

Event Evaluation & Standardization

• Supports data collection efforts including…