Catering & Banquet Server | Part-Time | CFG Bank Arena

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Overview

The duties and responsibilities of a Banquet/Catering Server are generally to provide exceptional customer service throughout the entire event process to ensure the highest standard of customer satisfaction.

To be successful in this role, candidates must be friendly and honest, build strong relationships, continually strive to provide a seamless experience, and be flexible with our clients and their guests needs by providing quality services and products through detailed and accurate communication.

Catering Team members of the CFG Bank Arena - premium services department must share in our values of being adaptable to event needs, being aware of guest requirements, showing strong character, and being team centric.

This role will pay an hourly rate of $16.00 and is tip eligible

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until April 3, 2026.

Responsibilities

• Ability to read and understand Banquet Event Orders.
• Ability to carry at least 8 entrees per tray.
• Provide fine dining level food and beverage service to guests for all events consistent with CFG Bank Arena - premium standards of service.
• Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with CFG Bank Arena - premium standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Ability to work independently during slower times
• Perform safe work by helping to provide a safe and clean work environment.

Qualifications

Education, Qualifications and Experience:

• High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
• Must be at least eighteen years of age to serve alcoholic drinks.
• At least 1-2 years' experience working in Catering & Events in a food & beverage or customer service role prefered