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Front Office Lead: Guest Experience & Operations

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: Renaissance Baltimore Harborplace Hotel
Full Time position
Listed on 2026-04-29
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Front Desk/Receptionist, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 64000 - 68000 USD Yearly USD 64000.00 68000.00 YEAR
Job Description & How to Apply Below
Renaissance Baltimore Harborplace Hotel is seeking an Assistant Front Office Manager to support the Front Office Manager in daily operations and guest services. Key responsibilities include managing daily front desk operations, resolving guest complaints, supervising staff, and assisting in revenue management. Candidates should have a high school diploma (GED acceptable) with a preference for a bachelor's degree in Hospitality or Business Administration, along with 2–3 years of relevant experience and strong leadership and communication skills.

The position offers a salary range of $64,000 – $68,000 per year.
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