Assistant Food & Beverage Operations Manager | range

"When you work in Hawaii, in addition to learning about the functional aspects of running a hotel — like the proper way to make a bed or how to best handle luggage — it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

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Bars/Restaurants/Outlets

Entry Level Manager

Full-time

Hourly US Dollar (USD) pay basis

At Hyatt, we care for people so they can be their best.

Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it’s a way of life.

We are looking for a dynamic and experienced Assistant Food & Beverage Operations Manager to support our property’s Food & Beverage operations. This management position plays a critical role in providing efficient service and meaningful experiences.

At Hyatt, your success matters. We offer:

• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Free and discounted room nights
• Friends & family rates at Hyatt properties
• Discounts on food and beverage
• Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

The Food & Beverage Assistant Operations Manager is an assistant manager role responsible for the strategic vision, operational execution, and financial performance of all food and beverage venues, including restaurant, lounge, pool, market and digital dining, banquet and conference services. The successful candidate will drive revenue growth, optimize profitability, and ensure an exceptional and consistent guest experience across all outlets and events.

• Supports and manages the Banquet Department while working closely with the other hotel departments. Leadership responsibilities may also include Convention Services Set Up and Banquet Beverage.
• Supervise, empower, lead, coach and motivate the Banquet team including captains, food servers, and lead house attendants towards achieving exceptional guest service results and complete associate engagement.
• Ability to assist the hotel in reaching top box service scores on our Meeting Planner surveys. Ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications.
• Responsible for proactively reviewing staffing and equipment needs.
• Responsible for ensuring coordination and execution of all events with Culinary, Stewarding, Catering/CS, CS Floor and Beverage.
• Responsible for short- and long-term banquet functions in the front and back of the house.
• Performing daily walk-throughs in banquet department and all function space and storerooms to ensure full compliance with Department of Health regulations and Hyatt Corporate standards.
• Ability to develop ideas for special events and holiday functions.
• Oversee the flawless execution of banquets and coordinate with clients and internal teams.
• Monitor inventory, control purchasing, and manage supplier relationships to maximize product quality and cost-effectiveness.
• Works closely with the events departments to coordinate and execute all banquet events, from small meetings to large-scale conferences and weddings.
• Coordinates with the sales and events team to align food and beverage offerings with overall brand strategy and promotes special events, holiday functions, and promotions.
• Upholds impeccable standards of service in all dining venues,…