Front Desk Lead: Elevate Guest Experience
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-07-26
Listing for:
HEI Hotels
Full Time
position Listed on 2026-07-26
Job specializations:
-
Hospitality / Hotel / Catering
-
Customer Service/HelpDesk
Job Description & How to Apply Below
HEI Hotels operates the Marriott Baltimore Inner Harbor location in Baltimore, MD, seeking a Front Desk Supervisor. This role supports the Front Office Manager, ensuring efficient check-in/out, accurate guest data handling, and excellent service standards.
You will lead front desk colleagues, greet guests, and help resolve issues to maintain guest satisfaction. Ideal candidates have at least one year of hospitality customer service experience, strong communication skills, and the ability to
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