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Guest Experience Lead - Front Desk
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Crescent Hotels & Resorts is seeking a Front Desk Supervisor for Kimpton Hotel Monaco Baltimore Inner Harbor to oversee daily front desk operations, coach staff, and ensure exceptional guest service from arrival through departure.
You will coordinate with Housekeeping and Reservations, monitor room inventory and VIPs, and promote hotel amenities and loyalty programs while supporting a positive, professional team environment.
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