Front Office Agent
Job in
Baltimore, Anne Arundel County, Maryland, 21201, USA
Listed on 2026-08-06
Listing for:
Montage International
Full Time
position Listed on 2026-08-06
Job specializations:
-
Hospitality / Hotel / Catering
Front Desk/Receptionist, Hotel Front Desk, Customer Service Rep, Hospitality & Tourism
Job Description & How to Apply Below
Providing excellent customer service and telephone etiquette;
Hosting and welcoming guests with a friendly and sincere demeanor;
Assisting with guest check-in and out process, as well as folios, invoicing and billing;
Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings;
Communicating and partnering with all department leaders and hourly Associates to ensure the guest experience is personalized and executed seamlessly
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