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Front Desk Manager: Lead Guest Experience & Team Success
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-19
Listing for:
WizeHire, Inc
Full Time
position Listed on 2026-08-19
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Renaissance Baltimore Harbor Place is seeking a Front Desk Manager to oversee the front office operations, guest services, and staff at the hotel’s front desk. The AFOM will lead daily activities, ensure brand standards, and handle guest complaints while maintaining smooth check-ins and check-outs.
The role requires 2-3 years of front desk or guest services experience, strong leadership and PMS proficiency, and a willingness to work flexible hours, including weekends and holidays.
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