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Front Desk Agents
Job in
Baltimore, Anne Arundel County, Maryland, 21201, USA
Listed on 2026-09-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-09-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet guests and register arriving guests and assist with check-in;
Process guest check-out and handle payments using the point-of-sale system;
Provide information about local area and hotel services; upsell hotel services to maximize occupancy;
Respond to guest inquiries and resolve issues in a timely and friendly manner;
Field guest complaints and negotiate solutions to guest satisfaction
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