Housekeeping Manager

Support daily housekeeping and laundry operations across guest rooms, suites, public spaces, back-of-house areas, and hotel facilities.

Supervise, train, coach, schedule, and support housekeeping and laundry team members to deliver exceptional cleanliness and guest experience standards.

Monitor guest satisfaction, room readiness, service recovery situations, and housekeeping operational performance throughout shifts.

Support housekeeping productivity, labor management, inventory organization, linen control, and departmental operational efficiency.

Monitor housekeeping supplies, operational equipment, storage organization, and cleanliness across work spaces and service areas.

Any other duties as assigned.

Previous housekeeping, hotel operations, hospitality, laundry, or facilities experience preferred.

Previous leadership or supervisory experience within housekeeping or hospitality operations preferred.

Strong knowledge of housekeeping operations, room inspection standards, laundry operations, inventory management, and hospitality service standards.

Excellent communication, organizational, leadership, and problem-solving skills.

Ability to multitask and thrive in a fast-paced hospitality environment.

Knowledge of sanitation procedures, OSHA regulations, chemical handling standards, and hotel safety policies preferred.

Experience using housekeeping management systems, hotel operational systems, or reporting tools preferred.

At Sonesta, we value our team members as individuals who enhance our guests' experiences with their unique skills and contributions. We actively support professional growth and personal happiness in each of our employees at each of our hotels, resorts, suites and cruise ships. We seek out people who will eagerly partner with us to improve the overall Sonesta experience for our guests, and the overall Sonesta experience for their fellow colleagues.

If you are interested in a career in some of the most impressive and beautiful surroundings in the world with generous benefits and perks, we hope you'll get in touch with us.