HR Coordinator CFG Bank Arena

Overview

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The HR Coordinator
, at the direction of the VP of Human Resources and Administration, supports the Human Resources department in delivering a seamless employee experience from recruitment through onboarding and ongoing engagement. This role is responsible for coordinating day-to-day HR operations, maintaining accurate records, assisting with communication efforts, and ensuring compliance with company standards and HR regulations. The ideal candidate is detail-oriented, organized, and passionate about providing exceptional support to employees and managers.

This role pays an hourly rate of $26.00-$30.00.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until March 13, 2026.

CFG Bank Arena is a 14,000+ seat, reimagined world class concert and entertainment venue. A premier destination for fans and artists, CFG Bank Arena showcases over $250MM+ in renovations, including modernized acoustics, superior suites and exclusive club levels, premium contemporary seating, reimagined concourses, upscale culinary experiences in food & beverage selections, and more. Located in the heart of Baltimore, the iconic landmark offers guests the ultimate entertainment experience the moment they step foot through its doors.

CFG Bank Arena hosts 105+ shows annually and is a cornerstone of the City of Baltimore, redeveloped to a new era of live entertainment.

Essential Duties & Responsibilities:

• Support the candidate experience from offer through start date, ensuring timely communication and maintaining accurate recruitment files.
• Oversee all onboarding tasks, including new hire checklists, internal employee list updates, orientation sessions, facility tours, and induction program support.
• Maintain HR documents, job descriptions, and onboarding materials.
• Assist the VP of Human Resources with compliance requirements, department goals, daily operations, and special projects.
• Serve as backup for payroll processing
• Support accurate tracking of workers’ compensation and OSHA logs.
• Support upkeep of HR materials throughout the facility and monitor department budget awareness.
• Coordinate employee communication channels and develop/manage the regular employee newsletter.
• Oversee employee engagement, growth, and community relations committees, and support planning of employee functions and special events.
• Coordinate monthly corporate communications on initiatives
• Manage inventory of giveaways, promotional items, and company store collateral.
• Assist with development, facilitation, and logistics for local training programs.
• Serve as a liaison between HR and event staff for designated events.
• Provide strong administrative support to ensure smooth HR department operations.
• Other general administrative HR or support functions as assigned.

Required Experience & Qualifications:

• An associate’s degree in human resources, Business Administration, or a related field preferred and/or 1–2 years of HR, administrative, or office coordination experience (internships welcome).
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient with Microsoft Office Suite and comfortable learning new HR systems.
• Customer-service mindset and commitment to confidentiality.
• Must be able to work a flexible schedule inclusive of weekends, nights and holidays required.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.