Business Operations Manager (HR & Payroll

The University of Maryland Baltimore (UMB) is currently seeking a Business Operations Manager (HR & Payroll) for the School of Dentistry
. The School of Dentistry has a centralized HR and Payroll office responsible for a full range of human resource services and payroll processing functions. This position will be charged with managing payroll operations and will also help to manage and support HR-related matters. The School has nearly 400 active employees, including 140 full‑time faculty members. Interested candidates should upload a cover letter and resume into the job portal when submitting an application.

This is a Hybrid position, eligible for two (2) telework days per week. This role is designated as an essential employee. Benefits

• Exempt Regular
• UMB offers a comprehensive benefits package that prioritizes wellness, work/life balance, and professional development, along with additional exciting perks that employees can take advantage of.
• This position participates in a retirement program (pension or optional retirement plan/ORP) that must be selected and is effective on your date of hire.
• Exempt regular staff receive a generous PAID leave package that includes over 4 weeks of vacation accrued each year, 15 paid holidays, 3 personal leave, unlimited accrual of sick time, and comprehensive health insurance; professional learning and development programs; tuition remission for employees and their dependents at any University System of Maryland school; and flexible work schedules and teleworking options (if applicable per job).

• Supervise, lead, train, and mentor Business Operations Specialists. Responsible for hiring and retaining staff, career coaching, professional development, and performance reviews. Build a strong and cohesive work team that works collaboratively to achieve unit’s goals. Create and establish payroll processing goals and objectives.
• Manage the overall day-to-day operations of the UMSOD payroll, including payroll processing, payroll reconciliation, commitment accounting, payroll adjustments, over payments, leave adjustments, and timesheets. Monitor and resolve payroll discrepancies, investigating and resolving issues promptly and accurately. Oversee visa processing. Generate various payroll and system reports. Review and approve payroll reconciliation. Partner with the Campus Financial Services Payroll office to ensure proper reconciliation and payroll compliance.
• Implements improvements to processes, procedures, and workflow to create payroll efficiencies.
• Manage and distribute various school-wide payroll communications to employees.
• Manage year-end payroll processing and end‑of‑fiscal‑year changes for faculty.
• Responsible for processing, tracking, monitoring, and auditing SOD Monthly paper timesheets for fellows. Establishes appropriate checks and balances to ensure payroll and timesheet compliance and accuracy.
• Addresses employee concerns related to payroll, providing excellent customer service and support.
• Oversee SOD leave management, including reviewing, processing, tracking, and analyzing various human resource transactions such as FML, parental leave, advance sick leave, accident leave, collegial leave, etc. Review and approve leave accrual reports. Provide guidance to UMSOD employees regarding family and medical leave, ADA, paid family medical leave, etc.
• Interpret SOD and UMB policies, such as FMLA, advance sick leave, etc., to determine the appropriate course of action related to HR transactions and payroll processing.
• Manage and resolve UMSOD employee and labor relations matters based on allocated departments, including policy interpretation; conduct internal investigations. Advise faculty and staff and provide recommendations. Manage grievance processes. Report findings and recommendations to the Director of HR and Payroll. Partner with Campus HR Employee and Labor Relations.
• Serves as an advisor on various human resources and payroll operations.
• May assist leadership with setting…