Deputy Director of Human Resources

The Enoch Pratt Library has an opening for the Deputy Director of Human Resources. Reporting directly to the Chief People Officer, the Deputy Director of Human Resources provides senior-level leadership and management of the day-to-day operations of the Human Resources Department. The Deputy Director is responsible for the effective delivery of Human Resources programs and services and directly supervises and provides leadership, direction, and professional development to Human Resources staff.

The Deputy Director ensures that HR programs, practices, and services are effectively implemented in alignment with the strategic direction established by the Chief People Officer. Areas of responsibility include employee and labor relations, recruitment and onboarding, benefits administration, learning and staff development, performance management, employee engagement, HR systems and records, leave administration, policy implementation, compliance, and related Human Resources operations.

The Deputy Director works closely with the Chief People Officer on complex employee and labor relations matters and supports the administration and interpretation of collective bargaining agreements, labor-management activities and grievances.

Department:
Human Resources

Location:

400 Cathedral Street Baltimore, MD 21201

Salary: $89,994 to $116,929 per year

Job Type: On-site Full-Time, Benefits Included Summary of Duties:

Provides overall leadership, supervision, and direction to Human Resources staff and is accountable for the performance, effectiveness, service delivery, and professional development of the HR team.

Manages day-to-day operations of the Human Resources Department, establishing clear priorities, workflows, service standards, and expectations to support efficient, consistent, and responsive HR service delivery.

Ensures that HR staff provide timely, accurate, consistent, and responsive service to employees, supervisors, managers, and Pratt leadership.

Supports the Chief People Officer in implementing the Pratt’s Human Resources strategic plan and translates strategic priorities into operational plans, deliverables, timelines, and measurable outcomes.

Oversees employee relations functions, including performance management, coaching and corrective action, disciplinary matters, workplace concerns, investigations, grievances, separations, and other complex employee matters.

Provides guidance to managers and supervisors regarding employee relations matters and the consistent application of HR policies, procedures, collective bargaining agreements, and applicable employment laws.

Oversees recruitment, selection, hiring, onboarding, and retention processes and works with HR staff to improve recruitment effectiveness, candidate experience, time-to-fill, and workforce retention.

Oversees employee benefits administration and ensures accurate, responsive, and compliant delivery of benefits-related services and communications.

Oversees organizational learning, employee training, and staff development.

Oversees employee engagement initiatives and supports programs designed to strengthen employee experience, communication, retention, recognition, and organizational effectiveness.

Oversees performance management processes and supports managers in establishing performance expectations, providing feedback, addressing performance concerns, and developing employees.

Oversees leave administration and related HR processes, including FMLA, other protected and non-protected leaves, and coordination of workplace accommodations.

Ensures effective administration and maintenance of Human Resources systems, employee records, personnel transactions, and HR data.

Uses HR data, metrics, and trends to evaluate operational effectiveness,…