ISB HR Administrator

Description

Job Purpose:

The HR Administrator serves as the primary human resources contact for the Islamic Society of Baltimore (ISB) and provides consistent, confidential, mission-aligned HR administration across the entire organization. The position supports leaders, supervisors, and employees throughout the employment lifecycle; helps maintain compliant and effective HR practices; assists with payroll and time and attendance; strengthens a workplace cultu

• Administer day-to-day HR processes for all ISB departments, programs, facilities, and operating units, promoting consistent practices and service across the organization.
• Serve as an accessible first point of contact for employees and supervisors regarding HR policies, workplace expectations, benefits, leave, payroll questions, and general employee matters; elevate sensitive or high-risk issues appropriately.
• Maintain accurate and confidential personnel files, HR system records, job descriptions, organizational records, required acknowledgments, employment documents, credentials, and record-retention schedules.
• Prepare and process employment-related documentation, including offer letters, status or compensation changes, employment verifications, performance documents, disciplinary records, and separation paperwork, as authorized.
• Develop practical HR reports, trackers, calendars, and workforce metrics for leadership while protecting employee confidentiality.

• Partner with hiring managers to confirm staffing needs, update job descriptions, post openings, screen applicants, coordinate interviews, support candidate evaluation, and maintain complete recruiting records.
• Coordinate references, background checks, required credentials, and other pre-employment steps in accordance with ISB policy and applicable law.
• Prepare offers and lead a consistent onboarding process, including completion of required forms, policy orientation, payroll and timekeeping setup, benefit information, workplace expectations, and introduction to ISB's mission and culture.
• Coordinate employee transitions and offboarding with leadership, Finance, IT, Facilities, and other stakeholders, including final documentation, return of organizational property, access changes, benefit or payroll information, and exit interviews when appropriate.
• Employee Relations and Performance Management
• Promote respectful communication, professionalism, accountability, and constructive working relationships throughout the organization.
• Guide supervisors in applying policies consistently and in documenting coaching, performance reviews, performance improvement plans, recognition, corrective action, attendance matters, and other employee decisions.
• Receive employee concerns with discretion and empathy; support prompt, impartial review of complaints, workplace conflicts, harassment or retaliation concerns, policy violations, and other employee-relations matters in coordination with leadership or outside advisors as needed.
• Support resolution of workplace concerns through clear communication, appropriate follow-up, and accurate documentation while avoiding favoritism and protecting confidentiality.
• Coordinate performance-review cycles, goal-setting, professional development, employee recognition, and follow-up actions.

• Work closely with Finance, supervisors, and the payroll provider to support accurate and timely payroll processing and to maintain clear separation of duties and approvals.
• Review timecards, schedules, missing punches, overtime approvals, paid-time-off balances, leave entries, holidays, and manager approvals; follow up on exceptions before payroll deadlines.
• Communicate approved new hires, separations, pay-rate or status changes, deductions, benefit changes, and other payroll-impacting information accurately and on time.
• Research payroll and timekeeping questions, coordinate corrections, maintain supporting records, and communicate resolutions professionally to employees and managers.
• Train and assist employees and supervisors in the proper use of time and attendance systems and related procedures.

• Assist with benefit enrollment, eligibility changes, annual open enrollment, employee communications, vendor coordination, and benefit recordkeeping.
• Coordinate requests for paid and unpaid leave, workplace accommodations,…