System Administrator

System Administrator I

Reflexive Concepts

Location:

Annapolis Junction, MD (Fort Meade, MD also)

• Provide support for implementation, troubleshooting, and maintenance of IT systems.
• Manage IT system infrastructure and related processes.
• Operate day‑to‑day functions, monitor, and resolve issues for clients, servers, storage, network devices, and mobile devices.
• Identify, diagnose, and resolve Tier 1 (Help Desk) and Tier 2 (Escalation) problems.
• Escalate and communicate status to agency management and internal customers.
• Support the dispatch system and hardware problems, remaining involved until resolution.
• Configure and manage Linux, Unix, and Windows operating systems; install, troubleshoot, and optimize OS and network components.
• Manage daily configuration and operation of IT systems.
• Assist users in accessing and using IT systems.
• Optimize system operations, analyze capacity, and plan resources.

• B.S. in a technical discipline with 3 years of system‑administrator experience on programs of similar scope, or 8 years of experience in lieu of a degree.
• Proficient in supporting implementation, troubleshooting, and maintenance of IT systems as listed above.
• DoD 8570 IAT II level certification required.

• Seniority level:
  Mid‑Senior
• Employment type:
  
  Contract
• Job function:
  Information Technology
• Industry: Defense and Space Manufacturing