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Technical Support IT Support HelpDesk/Support

Hybrid Help Desk Analyst — Expert Troubleshooter

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: TEKsystems
Full Time position
Listed on 2026-05-23
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
TEKsystems is hiring for a hybrid position in Baltimore, MD, focused on providing exceptional customer service and technical support. Daily responsibilities will involve logging and resolving numerous customer interactions while advocating for problem resolution. The ideal candidate will demonstrate expert-level troubleshooting skills specifically with Microsoft products and other technical support duties. Competitive hourly pay of $16.50 - $18.00 includes eligibility for various benefits including medical and retirement plans.
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