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Office Comptroller - Interns​/Fellows

Job in Baltimore, Anne Arundel County, Maryland, 21203, USA
Listing for: City of Baltimore, MD
Seasonal/Temporary, Apprenticeship/Internship position
Listed on 2026-06-01
Job specializations:
  • IT/Tech
    Web Developer, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below
Position: Office of the Comptroller - Interns/Fellows
THIS IS A NON-CIVIL SERVICE POSITION

CITY OF BALTIMORE, OFFICE OF THE COMPTROLLER

INTERNS/FELLOWS - Part-time

Salary: $20.00 - No Benefits

Two (2) Comptroller fellows will support the Department of Telecommunications in enhancing internal systems, developing web-based tools, and implementing an internal AI-powered query solution. Fellows will work on existing platforms and build new solutions to improve operational efficiency and access information across city agencies.

Project 1:
Inventory & Ticketing System Enhancement

Objective

Enhance and extend an existing Python-based inventory and ticketing system developed in the prior year.

Tasks

* Analyze the current Python application and database schema

* Design and implement new SQL tables to support data migration and system expansion

* Perform data migration from existing structures to updated schema

* Modify backend logic to support new database structure

* Develop and configure an IIS-hosted web interface

* Integrate IIS with the existing Python dashboard

* Ensure accessibility across the internal city network

* Improve system usability and performance where applicable

Deliverables

* Updated database schema and documentation

* Functional enhancements to Python application

* IIS-hosted interface accessible internally

* Technical documentation (installation, configuration, and usage)

Project 2:
Telecommunications Intranet / SharePoint Site

Objective

Design and implement an internal intranet or SharePoint site for the Department of Telecommunications.

Tasks

* Gather requirements for content and structure

* Design site architecture and navigation

* Develop pages for:

* Department information

* Policies and procedures

* Contact directories

* Service descriptions

* Ensure site is accessible within the internal network

* Structure content so it can be adapted for future public website use

Deliverables

* Fully functional intranet/SharePoint site

* Content management structure

* Documentation for future updates and scalability

Project 3:
Internal AI Query System

Objective

Develop an internal only AI-powered query system to provide real-time access to telecommunications data.

Tasks

* Design a secure, internal AI query interface (not public facing)

* Integrate with Tiger paw ticketing system to retrieve:

* Work order status (open/closed)

* Ticket details for wireless and mobile services

* Enable query capabilities for:

* Internal directory lookup (city-published numbers)

* Department service information

* Develop backend logic to:

* Query databases and APIs

* Format and return user-friendly responses

* Ensure appropriate access control and data security

Deliverables

* Functional AI query interface (internal tool)

* Integration with ticketing and internal data sources

* Query response logic and documentation

* Security and access control implementation

Work Structure & Expectations

* Duration:
Summer term (6-8 weeks)

* Team Structure:

* Fellows may collaborate but will have defined ownership areas

* Supervision:

* Weekly meetings with project supervisor

* Weekly review with telecom team

* Final Deliverables (End of Fellowship)

* Completed and tested systems for all three projects

* Technical documentation for each project

* End of fellowship presentation/demo

* Recommendations for future improvements

Suggested Task Breakdown Between Fellows

Fellow #1 (Systems & Backend Focus):

* Python system enhancements

* SQL database design and migration

* AI query backend integration

Fellow #2 (Web & User Interface Focus):

* IIS web interface development

* SharePoint/intranet site design

* AI query frontend interface

Knowledge, Skills, and Abilities (KSAs) Fellows:

1. Knowledge (What the Fellows should understand)

* Fundamental knowledge of programming concepts, especially in Python

* Understanding of relational databases and SQL (tables, queries, joins, normalization)

* Basic knowledge of web development (HTML, CSS, JavaScript)

* Familiarity with client-server architecture and web applications

* Understanding of IT systems and networking basics (internal vs external access, intranet concepts)

* Awareness of software development lifecycle (SDLC) principles

* Basic understanding of:

* APIs and data integration

* AI/automation concepts (e.g., query…
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