Field AV Installation Tech

Locations:
Washington, DC | Baltimore, MD | Philadelphia, PA | Nashville, TN | Atlanta, GA | Detroit, MI | Orlando, FL Travel:
Up to 80% (U.S., Canada, and Mexico)

Build the Future of the Digital Operating Room
We are seeking a Product Deployment Specialist to help deliver world‑class operating room integration solutions that directly impact patient care. In this highly visible, hands‑on field role, you'll deploy advanced audio‑visual and network‑based integrated OR systems within hospital and surgical environments while providing an exceptional customer experience.
If you thrive in technical, fast‑paced environments, enjoy working as part of a collaborative field team, and are passionate about quality, safety, and continuous improvement-this role is for you.

Position Summary
The Product Deployment Specialist is responsible for installing and configuring integrated operating room (OR) systems, including AV, network, and software components. This role supports the successful delivery of OR integration projects by adhering to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Installation Standards, and work instructions.
You will work alongside a Site Lead and a team of 2+ specialists, representing the company with professionalism in live hospital environments.

Key Responsibilities

Install and deploy integrated OR systems within medical operating rooms
Perform physical placement, installation, termination, and management of cabling and equipment
Configure and support software and system integrations
Execute assigned tasks efficiently while meeting project timelines and customer expectations
Communicate clearly and professionally with internal teams and external customers
Follow all SOPs, SLAs, hospital protocols, and safety standards
Maintain productive, respectful working relationships with customers and teammates

Technical Expertise (Deployment Level: Introductory)

Perform basic cabling pulls, terminations, and cable management
Support software setup and configuration
Apply basic knowledge of KARL STORZ OR1 Core Integration Systems
Work with OR1 network products and peripherals, including image capture devices
Properly use tools and equipment required for deployment
Attend required technical training (field‑based, virtual, or at designated company sites)

Documentation & Administrative Responsibilities

Complete required administrative work using company‑issued technology (iPhone, computer, software)
Submit timekeeping, expense reports, and documentation accurately and on time
Cost‑effectively manage travel and equipment expenses
Maintain current hospital credentialing and comply with all facility access requirements
Uphold professional conduct and company standards while onsite

Minimum Qualifications (Required)
Experience & Education

3-5 years of relevant experience (AV, cabling, network systems, medical devices, or similar)
High School Diploma or GED, or equivalent combination of education and experience

Technical Skills

Basic experience with AV systems, network‑based systems, cable pulling/termination, or related technology
Proficient with hand tools (e.g., voltmeters, solder stations, crimp tools)
Strong computer skills, including Microsoft Word, Outlook, Teams, and Excel
Familiarity with mobile tools and applications

Professional Skills

Clear, professional communication with customers and colleagues
Ability to adapt to changing priorities and project schedules
Team‑oriented mindset with a strong customer focus
Commitment to safety, quality, and continuous improvement
Willingness to learn, accept coaching, and follow established processes
Ability to meet and maintain all hospital credentialing requirements

Preferred Qualifications

1-2 years of experience in an integrated OR or hospital environment
Basic understanding of cable termination methods (solder, crimp, compression, fiber)
Familiarity with various cable media (CAT5/6, fiber optic, coax, multi‑conductor, copper)

Experience with rack and field termination and cable dressing
Ability to mount AV equipment such as wall displays and speakers
Exposure to control systems, network devices, power amplifiers, or video systems
Ability to read and interpret schematics

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