Senior ServiceNow Developer

U.S.

- CGI Federal roles - What we do matters

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Position

Description:

CGI Federal is seeking a Senior Service Now Developer with extensive experience in various modules and services;
Experience as a Service Now Team Lead providing direction and assistance to the development team.

* This position is located in our Baltimore, MD office; however, a hybrid working model is acceptable (3-5 days/week onsite) if you are within 50 mile radius
* Your future duties and responsibilities:

. Provide support as a Team Lead and as a Service Now Senior Developer.

. Analyze the customer requirements and develop a solution architecture that addresses the technical, management, maximizes automation, and provides operational reporting aspects of the proposal.

. Lead the development of solution artifacts, such as road maps, optimization of operations, architecture and/or block diagrams with a view outside of User Story requirements.

. Provide support in building prototypes and lead technical reviews and discussions of defined requirements.

. Provide support and mentor Service Now Developers.

Required qualifications to be successful in this role:

. Bachelor's and 7 years of experience, Master's and 5 years of experience or 11+ in lieu of a degree

. 8+ years of experience as Service Now developer

. Excellent technical leadership skills and initiative to take on additional responsibilities.

. Excellent written and oral communication skills to deliver technical solutions simply and succinctly

.

Experience with the US Federal Government

. Must be able to obtain and maintain a Public Trust. Contract requirement.

. 8+ years of experience with developing Service Now solutions across various platform applications, such as ITSM, ITOM (HAM and SAM), ITBM, CSM, Sec Ops, GRC, HR

. 5+ years of experience with technical discussions and reviews.

. Experience across numerous parts of the Service Now platform and experience with commonly integrated third-party technologies.

. 5+ years of experience in developing system architecture, design principles, and impacts.

. 5+ years of experience supporting IT related data integrity (CMDB, HAM, SAM etc.)

. 5+ years of Industry experience (e.g. Financial Services, Healthcare, High Tech, Manufacturing, Retail, etc.)

. 5+ years of technical leadership experience driving change/solutions.

Desired qualifications/non-essential skills required:

. Additional Service Now CIS certification with preference for the following:

o Certified System Administrator (baseline)

o Certified Application Developer (baseline)

CIS - Customer Service Management

o CIS - IT Service Management

o CIS - Discovery

o CIS - Service Mapping

o CIS - Strategic Portfolio Management

o CIS - Application Portfolio Management

o CIS - Software Asset Management

o CIS - Hardware Asset Management

.

Experience with Web development, including technologies such as X-HTML, CSS3, SQL, XML, Angular and JavaScript, PHP, .NET, or Java

.

Experience with implementing Java scripting to support automation across the various modules in Service Now

.

Experience with REST and SOAP web service protocols

.

Experience with Business Rules, Workflow, Identification Rules, Work spaces and External Portals

. Knowledge of SAML, Active Directory, or LDAP

. Specialized Service Now Developer Certifications, including ITSM, HAM, SAM, ITBM, CSM, Sec Ops, GRC, TRM/APM or HR

. Project Management or Agile certification

. ITILv4 Foundations Certification

. Ability to work in a high growth, fast paced environment

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $89,600.00 - $.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:

. Competitive compensation

. Comprehensive insurance options

. Matching contributions through the 401(k) plan and the share purchase plan

. Paid time off for vacation, holidays, and sick time

. Paid parental leave

. Learning opportunities and tuition assistance

. Wellness and Well-being programs

#CGI Federal Job

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Skills:

* Security Infrastructure Supprt

* Service Strategy Management

* Technical Architecture

What you can expect from us:

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