Lifecycle Support Analyst

Description

Lifecycle Support Specialist dos is seeking a Lifecycle Support Analyst to support a large, fast-paced program providing system engineering, development, test, integration, and operational support. The role involves working with technical teams to support a hardware/software system across distributed configurations within a multifaceted network environment.

The selected individual will work within an Agile team using the Scaled Agile Framework (SAFe) methodology on a program that infuses new technology and adds advanced capabilities while continuing to support an operational system.

• Provide hardware and software control, tracking, and management support.
• Research and update hardware maintenance, software support, and license information, and maintain supporting documentation.
• Research and update lifecycle information for hardware and software, including End of Life, End of Life Support, and End of Sale status.
• Generate reports or provide data to support technical team requests.
• Support continuous process improvement and validation of data within the Hardware and Software Data Management System.
• Provide back-up support for the Contractor Acquired Property (CAP) report.

• Bachelor’s Degree in Information Technology, Business, or a related field, and at least 8 years of relevant experience. Additional experience may be substituted for a degree.
• Must have at least 8 years of government purchasing, data management, hardware/software management, and quality control experience.
• Must have at least 3 years of experience in several of the following areas:
• Hands-on data management and maintenance support for large scale systems.
• Experience with software licenses and support.
• Experience with hardware warranties and maintenance.
• Government Hardware/Software purchasing experience.
• Experience working with technical teams to gather and document lifecycle information for hardware and software.
• Must be detail-oriented and able to handle time-sensitive tasks in a fast-paced environment.
• Must possess strong organizational and interpersonal skills with excellent written and oral communication skills.
• Must be self-motivated and proactive in order to independently plan and prioritize tasks.
• Must be diligent, thorough, and willing to research and troubleshoot until a problem is resolved.
• Must possess a positive attitude and excellent people skills.

Clearance Required:

TS/SCI with Polygraph.

• Experience working in an Agile development environment.
• Hands-on System Administration/help desk experience related to hardware and software maintenance.
• Extensive Quality Assurance or Configuration Management experience on a large technical system.
• Experience establishing, documenting, and implementing processes and process improvements.
• Experience working with financial data.

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Pay range and benefits details are provided in the posting. For more information, visit

Pay Range: $82,550.00 - $

Securing Your Data:
Leidos will never ask for payment-related information during the employment application process. We communicate through official Leidos channels only.

Commitment to Non-Discrimination:
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, disability, or any other basis prohibited by law.