Field AV Installation Tech

Product Deployment Specialist

We are seeking a Product Deployment Specialist to help deliver world‑class operating room integration solutions that directly impact patient care. In this highly visible, hands‑on field role, you’ll deploy advanced audio‑visual and network‑based integrated OR systems within hospital and surgical environments while providing an exceptional customer experience.

Location
:
Washington, DC;
Baltimore, MD;
Philadelphia, PA;
Nashville, TN;
Atlanta, GA;
Detroit, MI;
Orlando, FL (Travel up to 80% across U.S., Canada, and Mexico).

The Product Deployment Specialist is responsible for installing and configuring integrated operating room (OR) systems, including AV, network, and software components. This role supports the successful delivery of OR integration projects by adhering to Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), Installation Standards, and work instructions.

You will work alongside a Site Lead and a team of 2+ specialists, representing the company with professionalism in live hospital environments.

• Install and deploy integrated OR systems within medical operating rooms
• Perform physical placement, installation, termination, and management of cabling and equipment
• Configure and support software and system integrations
• Execute assigned tasks efficiently while meeting project timelines and customer expectations
• Communicate clearly and professionally with internal teams and external customers
• Follow all SOPs, SLAs, hospital protocols, and safety standards
• Maintain productive, respectful working relationships with customers and teammates

• Perform basic cabling pulls, terminations, and cable management
• Support software setup and configuration
• Apply basic knowledge of KARL STORZ OR1 Core Integration Systems
• Work with OR1 network products and peripherals, including image capture devices
• Properly use tools and equipment required for deployment
• Attend required technical training (field‑based, virtual, or at designated company sites)

• Complete required administrative work using company‑issued technology (iPhone, computer, software)
• Submit timekeeping, expense reports, and documentation accurately and on time
• Cost‑effectively manage travel and equipment expenses
• Maintain current hospital credentialing and comply with all facility access requirements
• Uphold professional conduct and company standards while onsite

Experience & Education

• 3–5 years of relevant experience (AV, cabling, network systems, medical devices, or similar)
• High School Diploma or GED, or equivalent combination of education and experience

Technical Skills

• Basic experience with AV systems, network‑based systems, cable pulling/termination, or related technology
• Proficient with hand tools (e.g., voltmeters, solder stations, crimp tools)
• Strong computer skills, including Microsoft Word, Outlook, Teams, and Excel
• Familiarity with mobile tools and applications

Professional Skills

• Clear, professional communication with customers and colleagues
• Ability to adapt to changing priorities and project schedules
• Team‑oriented mindset with a strong customer focus
• Commitment to safety, quality, and continuous improvement
• Willingness to learn, accept coaching, and follow established processes
• Ability to meet and maintain all hospital credentialing requirements

• 1–2 years of experience in an integrated OR or hospital environment
• Basic understanding of cable termination methods (solder, crimp, compression, fiber)
• Familiarity with various cable media (CAT5/6, fiber optic, coax, multi‑conductor, copper)
• Experience with rack and field termination and cable dressing
• Ability to mount AV equipment such as wall displays and speakers
• Exposure to control systems, network devices, power amplifiers, or video systems
• Ability to read and interpret schematics

• Frequent walking, standing, bending, kneeling, reaching, and twisting
• Work performed from floor level to above shoulder height
• Lift/carry 1–35 lbs routinely; 36–100+ lbs with…