Technology & AI Operations Lead Baltimore, MD Baltimore, MD | See

Patient Capital Management is a high-integrity investment firm focused on disciplined, long-term decision making. We are seeking a technically strong, detail-oriented operator to improve how we use data, systems, and AI across the firm.

This is an execution-focused role. You will connect data sources, implement tools, build reports, and improve workflows so the team can operate more efficiently and make better-informed decisions. You will be trusted with critical systems and sensitive data and expected to move quickly without sacrificing accuracy.

• Integrate AI tools into investment research and operational workflows
• Identify opportunities to automate and accelerate analysis without sacrificing rigor
• Ensure AI tools are used effectively and responsibly across the firm

• Integrate core financial data sources (Bloomberg, ICE, internal systems) into usable workflows
• Build pipelines and tools that turn raw data into actionable insights
• Develop custom reporting solutions within systems like APX

• Enhance and optimize Salesforce to improve speed and effectiveness of the sales process
• Build tools and automations that reduce friction and increase conversion

• Oversee desktops, systems, and vendors to ensure reliability and security
• Maintain high-integrity access to sensitive financial data
• Troubleshoot issues quickly and thoroughly

• Train team members on new tools and workflows
• Continuously look for ways to improve efficiency and output
• Operate with urgency while maintaining precision

• Extremely high integrity—you can be trusted with sensitive data and critical systems
• Fast and detail-oriented—you move quickly but get things right
• A self-starter who thrives in a high-expectation environment
• Comfortable learning new systems independently (APX, Salesforce, AI tools, etc.)
• Technically capable across data, systems, and automation

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or related field
• Familiarity with enterprise systems and IT infrastructure
• Proficiency in Python and SQL for data integration, automation and reporting
• Ability to work with APIs and integrate external data sources into AI and automation workflows
• Strong problem-solving ability and comfort working across both modern and legacy systems

• Experience working with financial data or investment systems
• Exposure to AI tools, automation, or data pipelines
• Experience with Salesforce or similar CRM systems
• Experience with portfolio/accounting systems (e.g., APX)
• Experience building or modifying reports using SQL-based or proprietary reporting tools
• Ability to quickly learn and work within legacy systems and reporting languages

• Meaningful responsibility from day one
• Direct impact on the future of the firm
• Exposure to both investment and operational leadership
• Competitive compensation including long-term alignment