Hybrid Tier 1 IT Helpdesk Specialist
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-04
Listing for:
State of Maryland
Full Time, Part Time
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
The State of Maryland is hiring an IT Functional Analyst II in Baltimore. This role provides frontline technical support for DGS enterprise systems, including the eMaryland Marketplace. The successful candidate will deliver Tier 1 IT services, managing user issues and ensuring timely resolution.
Candidates should have two years of experience in problem analysis and user support, as well as qualifications in IT helpdesk or technical support within an enterprise environment. Benefits include flexible work schedules, tuition reimbursement, and health coverage.
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