Project Coordinator-Technical Communication team

Project Coordinator-Technical Communication team

This position is not eligible for work authorization or sponsorship.

• Create and maintain accurate records and data in project dashboards, project schedules, project plans, or project tracking sheets and ensure timely updates to project records.
• Coordinate meetings, including kickoffs, status updates, and working sessions.
• Facilitate communication across tech writers, SMEs (Engineering, Product Management, Training, etc.), and stakeholders serving as a central point of contact for day‑to‑day project communication.
• Track action items and follow up with team members and SMEs.
• Communicate and report about project status, forecasts, metrics, requirements, risks, etc. to stakeholders at all levels of the organization.
• Support cross‑functional collaboration across Technical Communications, Engineering, Product Management, Training, and other stakeholder teams.
• Anticipate, identify, manage, and resolve issues and risks, escalating to management as needed.
• Proactively initiate conversations, ensuring clarity, accountability, and on‑time delivery across stakeholders.
• Demonstrate strong adaptability and collaboration skills in a fast‑paced environment and provide support to team members during shifting priorities.
• Help identify opportunities for process improvements.

• High school diploma and 3+ years of office experience.
• Self‑managed with strong organizational and follow‑up skills.
• Excellent communication and stakeholder coordination abilities.
• Experience tracking tasks, timelines, and reporting status.
• Highly motivated, self‑managed, and positive attitude.
• Inquisitive and capable of asking questions to seek clarity.
• Strong, trustworthy collaborator who can create alignment without formal authority.
• Proven track record of managing multiple priorities and stakeholders simultaneously.
• Proficient in common project management tools (Smartsheet, MS Project, SharePoint, Oracle, etc.) and methodologies and MS Office software (Word, PowerPoint, Outlook, Teams, etc.).
• Ability to work onsite in our Hanover, MD office in a hybrid role.
• Ability to work collaboratively across diverse teams focused on engineering, product, testing, and manufacturing.
• Willingness to travel up to 10%.

• Bachelor's degree in business, communications, or other related fields.
• 3+ years experience in project coordination or project management.
• Experience in a technical communications, documentation, or content development environment.
• Experience in the material handling or warehouse industry.
• Familiarity with structured authoring tools (e.g., DITA, XML‑based systems).