Senior Legal & Compliance Operations Manager

Senior Vendor & Procurement Operations Manager (Legal & Compliance)

Candidate must be legally authorized to work in the United States without employer sponsorship, now or in the future. Reporting to the Senior Director, Legal & Compliance Operations, this role provides hands‑on strategic, operational, and change management leadership across Legal, Compliance, and Government Affairs functions.

• Drive execution of legal, compliance, and government affairs operational priorities by translating strategic objectives into structured project plans, timelines, and measurable outcomes.
• Build and lead a centralized procurement function encompassing strategic sourcing, vendor management, and governance frameworks, with a focus on cross‑functional alignment and spend optimization.
• Own end‑to‑end optimization of cross‑functional workflows across key initiatives, establishing standardized, scalable processes.
• Proactively identify risks to timelines and drive mitigation strategies to ensure successful outcomes.
• Establish and uphold a standard of operational excellence by implementing consistent processes, documentation, and governance across workflows.
• Identify process gaps, inefficiencies, and risks across workflows, and drive continuous improvement initiatives.
• Continuously evaluate and refine processes post‑implementation to ensure workflows remain efficient, scalable, and effective.
• Lead and facilitate cross‑functional meetings, driving alignment, tracking progress, and ensuring clear decisions, next steps, and accountability.
• Serve as a central point of coordination for operational issues, driving resolution of day‑to‑day challenges and escalating complex or high‑impact matters as needed.
• Lead development and maintenance of data reporting, dashboards, and metrics to provide visibility into operational performance and support data‑driven decision making.
• Drive optimization of the legal and compliance technology stack, including CLM and related systems, to streamline processes and enhance scalability.
• Drive experimentation and implementation of AI and technology initiatives (e.g., automation, chatbots) to improve productivity, knowledge access, and operational effectiveness.
• Develop and maintain playbooks, standard operating procedures, and knowledge management resources to enable consistency, scalability, and high‑quality execution.
• Support development of vendor management and strategic sourcing strategy and execution, including coordination and performance tracking.
• Drive change management efforts to support adoption of new processes, tools, and workflows.
• Lead or support special projects and emerging initiatives, adapting quickly to shifting priorities and evolving business needs.

• Exploration, support and execution of new initiatives as assigned.
• Support of broader Legal Operations initiatives as needed.

• Minimum 5+ years of work experience in project management or operations, preferably in healthcare operations.
• Minimum 3+ years of direct procurement or strategic sourcing experience, including building or scaling a procurement function.
• Demonstrated experience managing vendor relationships and implementing sourcing strategies that deliver measurable cost and risk outcomes.
• Proficiency in all Microsoft Office applications, especially Word, Excel and PowerPoint; expertise with tools like Smartsheet, Power BI/Automate or Tableau preferred.
• Demonstrated ability to champion technological innovation and implement technology solutions.

Bachelor’s degree required.

• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and operate effectively in a dynamic environment.
• Strong written and verbal communication skills.
• Ability to quickly learn new systems and tools.
• High level of integrity and ability to handle sensitive and confidential information with discretion.
• Proactive, solutions‑oriented mindset with strong judgment.
• Ability to collaborate effectively with stakeholders at all levels.
• Willingness to take ownership and operate with a “no job too big or too small” mindset.

Thes…