More jobs:
Lead, Hybrid Support & Field Services
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-12
Listing for:
Klik Holdings
Full Time
position Listed on 2026-06-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Klik Holdings in Baltimore is seeking a Support & Field Services Lead to ensure operational success across support and field teams. This role involves mentoring technicians and managing service requests, focusing on both remote and hybrid operations.
The ideal candidate will have 3–5 years of experience in technical support and strong leadership skills. Key responsibilities include oversight of ticket triage, workload distribution, and adherence to service level agreements.
Join Klik Holdings to make a significant impact on service quality and efficiency within a dynamic environment.
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