ServiceNow Architect
Listed on 2026-06-13
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IT/Tech
IT Project Manager, IT Consultant, Systems Administrator, IT Business Analyst
Locals/ Willing to relocate candidates needed
Overall 10 +yrs exp
MUST HAVE:A minimum of five (5) years of experience in an enterprise IT environment supporting computer hardware, software, and/or enterprise applications at an expert level.
A minimum of five (5) years of proven experience as a Service Now architect, administrator, or similar role
.
A minimum of five (5) years of experience designing and creating incident, problem, and change management modules in Service Now, developing and maintaining the Service Catalog.
A minimum of five (5) years of experience creating, configuring, and administering Jira projects, including workflows, issue types, custom fields, dashboards, permissions, and integrations with Service Now to support cross-platform collaboration.
A minimum of two (2) years of demonstrated success in configuring and customizing the Service Now platform, including knowledge of tables, fields, forms, and workflows.
A minimum of two (2) years of experience managing user accounts, roles, and groups, enforcing access controls and permissions.
Familiarity with integrating Service Now with other systems and applications.
Ability to create and customize reports and dashboards within Service Now. Strong understanding of IT Service Management (ITSM) processes and implementing (CMDB).
Highly Preferred:A minimum of eight (8) years of experience architecting the Service Now platform
.
A minimum of five (5) years of experience with Service Now development, including creating custom applications and modules
.
A minimum of five (5) years of experience in performance tuning and optimizing the Service Now platform for scalability and responsiveness.
A minimum of five (5) years of experience creating, configuring, and administering Jira projects, including workflows, issue types, custom fields, dashboards, permissions, and integrations with Service Now to support cross-platform collaboration.
Service Now Certified Implementation Specialist certifications in specific modules, such as IT Service Management (ITSM), Service Catalog, or other relevant areas.
Service Now Certified System Administrator (CSA) certification
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